Retail Team Member, Part-Time

6 days ago


Westlake, Ohio, United States Warby Parker Full time

About the Role:

We're seeking a highly motivated and customer-focused individual to join our team as a Keyholder, Part-Time. As a Keyholder, you will be responsible for leading the sales floor, front-of-house operations, and team touchbases when a manager is not present.

Key Responsibilities:

  • Communicate Warby Parker's values and brand philosophy to customers, ensuring a seamless and personalized shopping experience.
  • Promote a positive and inclusive retail environment, fostering a culture of respect and empathy among customers and colleagues.
  • Demonstrate exceptional product knowledge and offer thoughtful, honest style advice to customers, driving sales and customer satisfaction.
  • Develop innovative and entrepreneurial ideas to reinvent the glasses-shopping experience, staying ahead of the competition and driving business growth.
  • Lead by example, demonstrating an upbeat and flexible attitude, and serving as a role model for the team.
  • Open and close the store, ensuring a smooth and secure operation.

Requirements:

  • Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position.
  • Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service.
  • Cool under pressure and able to adapt quickly to changing situations.
  • A go-getter with an entrepreneurial spirit, always looking for ways to improve processes and drive results.
  • Curious and eager to learn, with a passion for staying up-to-date on the latest trends and industry developments.
  • A team player who is passionate about helping customers and teammates alike, with a strong sense of empathy and understanding.
  • An innovative, proactive problem-solver, able to think critically and outside the box.
  • Proud of your work and self-motivated to be a top performer, with a strong work ethic and commitment to excellence.
  • Able to bring a positive, fun energy to the workplace, even when working long hours.
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including [insert benefits here].
  • The chance to work with a leading brand in the eyewear industry, known for its commitment to quality, innovation, and customer satisfaction.
  • A fun and inclusive company culture, with regular team-building events and social activities.


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