Home Department Manager
3 weeks ago
As a Home Department Manager at Kroger, you will be responsible for leading a team of sales associates to achieve sales and profit goals. You will be the face of the department, ensuring exceptional customer service and quality assurance standards.
Key Responsibilities- Manage the Home Department to maximize financial operations and achieve sales and profit goals.
- Provide exceptional customer service and quality assurance standards.
- Be thoroughly familiar with products carried in the department.
- Coordinate intercom sales according to company policy and procedures.
- Plan and organize workflow to accomplish goals and objectives.
- Monitor vendors to ensure compliance with company policies and procedures.
- Maintain records of inventory, store statements, and invoices according to company policy.
- Achieve profit contribution budgets and labor budgets.
- Authorize any manager discretion markdowns.
- Greet all customers and provide prompt assistance and courteous service.
- Assist customers with any products they may have difficulty handling.
- Package merchandise according to established company policies and procedures.
- Train new personnel according to company outlines and procedures.
- Keep an accurate record of in-store merchandise.
- Order supplies in accordance with company policies and procedures.
- Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, public image, accurate and product rotation.
- Conduct inventories.
- Maintain in-stock position on all products at all times.
- Responsible for apparel inventory accuracy and controls.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Willing to work weekends and holidays.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
- Ability to read shelf tags, signs, product labels, training materials, and bulletins.
- Effective written and verbal communication skills.
- Demonstrate ability to make intelligent decisions quickly.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
- Qualified and able to operate power machinery and work with various job tools.
- Related retail work experience.
- Familiarity with apparel sales terms and processes.
- Past work record reflects dependability and integrity.
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Home Department Manager
1 month ago
Scottsdale, Arizona, United States Kroger Full timeJob SummaryWe are seeking a highly skilled and experienced Home Department Manager to join our team at Kroger. As a key member of our store leadership team, you will be responsible for leading and managing the Home Department to achieve sales and profit goals, while providing exceptional customer service and ensuring a positive shopping experience for our...
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Department Manager
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