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Hospitality Operations Manager

2 months ago

Penns Grove, New Jersey, United States Aramark Full time
Position Overview
The Lodging Manager is responsible for overseeing the daily operations of lodging facilities, ensuring a high standard of service and guest satisfaction. This role involves managing various aspects of the business, including staffing, quality control, and compliance with industry regulations.

Key Responsibilities
1. **Operational Management**: Supervise day-to-day activities to ensure smooth operations and exceptional guest experiences.
2. **Payroll Administration**: Utilize company software to manage payroll effectively.
3. **Quality Assurance**: Implement quality improvement initiatives and ensure adherence to regulatory standards.
4. **Staff Management**: Oversee staffing, performance evaluations, training, and resource allocation.
5. **Documentation Oversight**: Lead document management processes to maintain compliance with policies and regulations.

Qualifications
- A minimum of 3-5 years of relevant experience in hospitality management.
- High School diploma or equivalent is required; a Bachelor's degree is preferred.
- Strong problem-solving skills to address complex challenges impacting the business.
- Ability to multitask and adapt quickly to changing demands.
- Excellent leadership and communication skills to support team inquiries and resolve issues.
- Valid driver's license and ability to obtain necessary certifications for vehicle operation.

About Aramark
Aramark is dedicated to serving millions of guests daily through exceptional food and facility services across the globe. Our commitment to service and community drives us to create a positive impact in every aspect of our work, fostering professional growth and development for our employees.