Lead Guest Services Representative

4 weeks ago


Penns Grove, New Jersey, United States Pilot Company Full time

Job Summary

Pilot Company is a leading network of travel centers with a strong commitment to quality and customer service. We are seeking a skilled Lead Guest Services Representative to join our team.

Key Responsibilities

  • Supervise employees and general operations of the store
  • Provide excellent customer service to respond to the needs of customers
  • Assist managers with tasks to maintain facilities and ensure smooth operations
  • Be knowledgeable of store operations and PFJ's commitment to quality and customer service

Requirements

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills and ability to maintain a customer-focused culture
  • Proficiency with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels
  • Flexible schedule including nights, days, weekends, and holidays

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

About Pilot Company

Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Our founding values, people-first culture, and commitment to giving back remain true to us today. We are dedicated to fueling people and keeping North America moving.



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