Beverage Operations Specialist

1 week ago


Phoenix, Arizona, United States Albertsons Full time
Job Overview

OBJECTIVE: This role is critical to ensuring safety and compliance within the beverage department. The position aids the Liquor Manager in the education and marketing of wine, beer, and spirits by contributing to the development, communication, and execution of essential programs. The Beverage Steward is dedicated to providing exceptional service to customers and plays a key role in promotional activities and training initiatives.

KEY RESPONSIBILITIES
  • Support the Liquor Supervisor in strategizing, executing, and assessing merchandising initiatives for beer, wine, and spirits.
  • Engage with customers regarding beverage selections and food pairings, fostering strong customer relationships and encouraging repeat business.
  • Organize and facilitate tastings and educational seminars to enhance customer and employee knowledge, ultimately driving sales performance.
  • Oversee the proper display and sale of all beverage products, advising customers on quality and handling methods.
  • Ensure adherence to profit margins in line with the established budget, including sales targets, costs, and product selection.
  • Manage the requisitioning, receiving, storage, and inventory of beverage products, maintaining optimal stock levels.
  • Promote and uphold high standards of customer service and work ethic within the team.
  • Provide expertise on current merchandising and promotional strategies, including weekly advertising and product selection.
  • Perform additional tasks as directed by the Liquor Supervisor, including inventory management and product stocking.
QUALIFICATIONS
Experience and Skills Required
  • A minimum of 5 years in the wine, beer, and spirits industry or relevant business experience, with a strong grasp of marketing and financial management.
  • Stay informed about the latest industry trends and developments.
  • Prior experience in retail operations with knowledge of beverage sales and merchandising.
  • Ability to analyze profit and loss statements and understand their impact on managed categories.
  • Strong organizational, planning, and problem-solving abilities.
  • Excellent verbal communication skills.
  • Interpersonal skills to effectively engage with customers, vendors, and colleagues.
  • Proficient technical skills for online customer engagement.
  • Must meet qualifications to handle and sell alcoholic beverages.
  • Familiarity with local regulations and company policies regarding the sale of alcoholic beverages.
  • Additional responsibilities as assigned by the Liquor Supervisor or management.
WORK ENVIRONMENT:
  • Position may require extended periods of standing.
  • Physical tasks include bending, twisting, reaching, and working in refrigerated areas.
  • Climbing ladders for stocking and signage may be necessary.
  • Ability to lift up to 50 lbs.
  • Utilization of office equipment such as calculators and computers is part of the daily routine.
DISCLAIMER:
The above information outlines the general nature of the work performed by employees in this role. All employees are expected to adhere to company policies and applicable laws. Responsibilities and skills may vary by location.

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