Work Study Assistant

5 days ago


Dallas, Texas, United States Dallas College Full time
About the Job

This is an exciting opportunity to work as a student worker in the Financial Aid Office at Dallas College. As a Work Study Assistant, you will play a crucial role in supporting the office's mission and initiatives.

Key Responsibilities
  • Make outbound calls to current or prospective students to provide guidance on missing financial aid documents.
  • Properly document call notes in the call tracking system and follow up with students as needed.
  • Escalate call issues to the Work-Study Coordinator for resolution when necessary.
  • Maintain confidentiality of student records by following FERPA regulations and Dallas College policies.
  • Perform other duties as assigned to support the Financial Aid Office.
Eligibility Requirements
  • Be a U.S. citizen or eligible non-citizen.
  • Have a completed Free Application for Federal Student Aid (FAFSA) on file with Dallas College.
  • Meet Satisfactory Academic Progress (SAP) standards.
  • Demonstrate financial need based on current FAFSA application and cost of attendance information.
  • Pass a criminal background check if required.
  • Be enrolled in an eligible program for at least six (6) credit hours in a plan leading to a degree or certification.
About Dallas College

Dallas College is a leader in the community college space, placing students at the center of everything we do. We are committed to cultivating an environment of opportunity and belonging for all students and employees.


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