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Customer Service Ambassador
2 months ago
Staff My Agency is seeking a skilled and caring professional to fill the role of Customer Service Representative. This position is focused on delivering exceptional customer experiences and building strong relationships with clients.
Key Responsibilities:- Provide prompt and accurate customer service, addressing inquiries and resolving issues in a timely manner.
- Establish and maintain customer relationships, following up with clients as needed to ensure their needs are met.
- Utilize a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
- Work collaboratively with the team to achieve sales goals and enhance the overall customer experience.
- Competitive hourly pay plus commission/bonus opportunities
- Paid time off, including vacation and personal/sick days, plus your birthday
- Valuable experience and growth potential within our agency
- Previous sales experience, preferably in an outside sales or customer-facing role
- Excellent communication and interpersonal skills
- Self-motivated and detail-oriented individual with a proactive approach to problem-solving
- Ability to work effectively in a team environment and assess customer needs
- Property Casualty and Life and Health licenses required (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
