Insurance Services Representative

5 days ago


Harbor Springs, United States Brett Wheeler - State Farm Agent Full time

As a Customer Service Representative for Brett Wheeler - State Farm Agent, you will have the opportunity to work in a fast-paced environment and contribute to the growth of our business. We seek an energetic professional who is interested in helping customers through value-based conversations and remarkable customer experiences.

About Us

Brett Wheeler - State Farm Agent is a dynamic team looking for talented individuals to join our winning team. Our mission is to provide exceptional customer service and help our customers achieve their goals.

Job Description

This role involves providing prompt, accurate, and friendly customer service. You will be responsible for establishing customer relationships and following up with customers as needed. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Benefits

We offer a competitive salary of $45,000 per year, plus commission/bonus opportunities. In addition, you will receive paid time off (vacation and personal/sick days), valuable experience, and growth potential/Opportunity for advancement within our agency.

The ideal candidate will have excellent interpersonal skills, excellent communication skills - written, verbal and listening, organizational skills, self-motivation, detail orientation, and the ability to learn computer functions. Prior experience in a variety of computer applications, particularly Windows, is also preferred.



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