Customer Service Representative

1 week ago


Heber Springs, Arkansas, United States Mark Mansfield - State Farm Agent Full time
Job Description

We are seeking a highly motivated and career-oriented individual to join our team as an Insurance Account Representative. As a member of our team, you will have the opportunity to build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.

Responsibilities:
  • Establish strong customer relationships and provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a high level of professionalism and work ethic, with a total commitment to success each and every day.
Requirements:
  • Excellent communication skills, written, verbal, and listening.
  • People-oriented, self-motivated, and proactive in problem-solving.
  • Able to work in a team environment, multi-task, and make presentations to potential customers.
  • Possess a Property and Casualty license and be able to obtain a Life and Health license.
Benefits:
  • Salary plus commission/bonus, providing unlimited earning potential.
  • Paid time off (vacation and personal/sick days), allowing for a healthy work-life balance.
  • Valuable experience and growth potential/opportunity for advancement within the agency.

This position is ideal for individuals who are motivated to succeed and passionate about delivering exceptional customer service. If you are looking for a challenging and rewarding role, please apply. The estimated salary for this position is around $40,000-$60,000 per year, depending on location and experience.



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