Community Association Manager

2 weeks ago

Marathon, Florida, United States Indigo Reef Marina Homes HOA Full time
Job Summary

We are seeking a highly skilled and experienced Community Association Manager to join our team at Indigo Reef Marina Homes HOA. The successful candidate will be responsible for managing the community's common property and marina, providing operational assistance to the Board of Directors and homeowners association, and ensuring the community is maintained and operated in accordance with company and board objectives.

Key Responsibilities
  • Establish and maintain a working knowledge and understanding of the community's governing documents and rules.
  • Maintain a safe and secure environment throughout the building(s) and property for owners and guests.
  • Respond to requests for services and information from owners and guests.
  • Monitor the property and make routine site inspections to identify deficiencies and provide recommendations and action plans to improve the property.
  • Maintain knowledge and understanding of contracts between the Association, vendors, and the Company. Ensure all contractual obligations are being met. Monitor vendor contracts regularly, submit renewal/cancellation notices, and manage contract renewals professionally.
  • Oversee all construction and special projects and ensure maintenance/improvement and other related projects are completed on time and within budget. Maintain open communication and provide timely action updates to the Board.
  • Provide financial support with a wide range of functions including (but not limited to) reviewing financial statements, submitting and approving invoices, assisting with the creation of budgets, monitoring expenses, and negotiating prices with vendors.
  • Update Association communications and ensure current information is displayed on the Association boards and/or website. Prepare association newsletter and/or other communication with owners and residents as required.
  • Prepare, maintain, and submit a wide range of reports, contract lists, presentations, documents, and manuals as required.
  • Attend all HOA and ACC Board Meetings and maintain all minutes and records and agendas of meetings.
  • Prepare and post all HOA and ACC Meeting Agendas in compliance with state laws and rules of the HOA.
  • Post minutes, agenda, and other community documents to the website/community online site.
  • Attend, facilitate, and organize various meetings between internal staff, Board, owners, and residents.
  • Assist Board in developing Standard Operating Procedures for management of community and in complying with governing documents and state laws.
  • Monitor unit and boat insurance documents provided by owners.
  • Monitor persons entering property and vessels tying to dock and marina; checks proper credentials, licensing, and insurance.
  • Maintain disaster preparedness by identifying potential problems, developing response plans, and managing crises.
  • Responsible for ongoing management, supervision, leadership, coaching, and counseling of on-site staff members including maintenance, trash techs, or others.
  • Schedule and assign work responsibilities to employees to meet shift and work requirements.
  • Orient and train employees to perform activities and tasks as required by the property.
  • Maintain professional and technical knowledge by attending educational and professional workshops and obtaining additional certifications as needed as well as attending educational updates annually regarding legislative changes.
  • Establish a good working relationship and communication with all rental managers and reports issues or problems with rental guests to the rental managers regarding parking, docking, or other rule infractions.
  • Maintain and operate an orderly community office, maintain organized files for the property, and respond to all correspondence and requests for documents.
  • Contribute to team effort by accomplishing related tasks and all other duties as assigned.
Requirements
  • High School Diploma or equivalency preferred.
  • Three years of experience in property management, business, hospitality, or other related field; or equivalent combination of education and experience is also preferred but not absolutely required.
  • Prior supervisory experience is a plus.
  • Driver's License is required.
  • Strong organizational and computer skills are required including MS Office, Word, and Excel proficiency as well as Gmail and Google Drive and software.
  • Strong writing and verbal skills are necessary.
  • Florida CAM License is preferred but not required. However, the candidate must obtain the certification while training for the position after effective date of employment.
  • Must have legal residency and appropriate documentation to work legally within the United States.
  • Must speak, read, and write English fluently.
Working Conditions

This position works under indoor and outdoor conditions and may be exposed to elements including but not limited to, chemicals, odor, weather, and environmental conditions. The associate must be able to work in an upright standing position for long periods of time, and must be able to sit, walk, crawl, climb, reach with hands and arms, and lift 50 lbs. The employee must be able to navigate quickly and easily the property/building as required to meet the job functions and must be able to detect auditory and/or visual emergency alarms.

The employee must be able to work extended and flexible hours and weekends as needed. Saturday and Sunday will likely be considered regular workdays. Days off will likely be assigned for weekdays.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

There will be times outside of normal scheduled hours that this position may need to attend requiring evening and/or weekend hours such as, attendance at Board Meetings and other Community Events.

This Job Description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An employee should perform all duties as assigned by management.

Salary: Negotiable based on experience.

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