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Customer Service Ambassador

2 months ago


Staten Island, New York, United States Christine Relyea - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
  • Product Education: Use a customer-focused, needs-based review process to educate customers about our insurance and financial services options, helping them to make informed decisions.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
Benefits
  • Competitive Compensation: Earn hourly pay plus commission/bonus, with opportunities for growth and advancement.
  • Health and Wellness: Enjoy comprehensive health benefits, including medical, dental, and vision coverage.
  • Flexible Scheduling: Work a flexible schedule that allows you to balance your work and personal life.
  • Professional Development: Receive training and development opportunities to help you grow and succeed in your career.
Requirements
  • Customer Service Skills: Possess excellent communication and interpersonal skills, with the ability to work with diverse customers and teams.
  • Product Knowledge: Have a strong understanding of insurance and financial services products, with the ability to educate customers and promote our offerings.
  • Technical Skills: Be proficient in computer functions and able to learn new systems and technologies.
  • Teamwork and Collaboration: Be able to work effectively in a team environment, supporting colleagues and contributing to our team's success.
About Our Agency

Christine Relyea - State Farm Agent is a growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state-of-the-art technology to achieve outstanding results.

We are committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a wide range of insurance and financial services products, including auto insurance, home insurance, life insurance, retirement planning, business insurance, and college planning.