Field Service Technician
3 days ago
We are seeking a highly skilled Field Service Technician to join our team at Dynex Technologies. In this role, you will provide top-notch technical support and service to our clients across various locations.
Key Responsibilities:
- Test, diagnose, and repair Dynex products in the field
- Communicate effectively with customers to ensure complete satisfaction
- Provide timely responses to customer inquiries and maintain documentation of all interactions
- Maintain accurate records of ECNs, technical bulletins, and software updates for Dynex products
Requirements:
- AS degree in electronic technology or equivalent
- 3-5 years of experience in a similar role
- Ability to travel 60-99% of the time
- Proficiency in CRM/service software, Word, Excel, PowerPoint, and Outlook
Dynex Technologies is a leading designer and manufacturer of automated ELISA microplate workstations, laboratory instruments, and associated consumables and accessories. Our talented staff includes design and service engineers, applications scientists, marketing specialists, and precision-manufacturing experts dedicated to innovation and delivering cutting-edge solutions.
What We Offer:
- Competitive salary range: $75,000 - $100,000 per year
- Medical, dental, life, and disability insurance
- 401(k) plan and flexible schedules
- Educational assistance and a great work environment
Why Join Us?
At Dynex Technologies, we value our employees' contributions and offer a supportive and collaborative work environment. If you're passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity.
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