IT Service Desk Manager

Job Summary:We are seeking a highly skilled IT Service Desk Manager to join our team at BioWorld Merchandising. The successful candidate will be responsible for leading our Service Desk team and ensuring outstanding service delivery to the company.Key Responsibilities:Lead the Service Desk team and develop strategies to improve day-to-day operationsMonitor...

Job Title: Help Desk AnalystJob Summary:iT Resource Solutions, inc is seeking a highly motivated and customer-focused Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving technical issues, and providing training and mentoring to other...

Job Title: Help Desk AnalystJob Summary:iT Resource Solutions, inc is seeking a skilled Help Desk Analyst to provide Level 1 support to clients. As a Help Desk Analyst, you will be responsible for providing customer-friendly assistance to clients experiencing difficulty using IT products and services.Key Responsibilities:Perform technical customer support to...

Job Title: Help Desk AnalystJob Summary:iT Resource Solutions, inc is seeking a skilled Help Desk Analyst to provide Level 1 support to clients. As a Help Desk Analyst, you will be responsible for providing customer-friendly assistance to clients experiencing difficulty using IT products and services.Key Responsibilities:Perform technical customer support to...

Job SummarySOS International LLC is seeking a skilled Service Desk Administrator to provide top-notch IT support to its employees and independent contractors. As a key member of our team, you will be responsible for resolving end-user issues, fulfilling Service Desk requests, and continuously improving our IT support functions.Key ResponsibilitiesResolve...

Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers. We are seeking a highly skilled Service Desk Manager to support the National Institutes of Health (NIH) in Rockville, MD.This is a full-time contract position that offers a competitive compensation package, comprehensive benefits, and...

Job Summary:We are seeking an experienced and hands-on IT Help Desk Manager to lead our team of 15+ help desk technicians. The ideal candidate has a proven track record of developing high-performing teams and has climbed the ranks in help desk support to a leadership role.Key Responsibilities:Manage, mentor, and develop a team of help desk technicians,...

We are seeking an experienced Help Desk Manager to lead our technical support team in Phoenix. As a key member of our team, you will be responsible for delivering exceptional customer service and driving continuous improvement.Key ResponsibilitiesManage the help desk team and evaluate performance to ensure timely and accurate customer supportContribute to...

Job SummaryThe Service Desk Lead will oversee the IT Support team, ensuring it delivers exceptional customer service and timely technical support for moderately complex end-user computer and software issues, thereby enhancing end-user productivity. This role is responsible for supporting the installation, configuration, and ongoing functionality of desktop...

We are seeking an experienced Help Desk Manager to lead our technical support team in Phoenix. As a key member of our team, you will be responsible for delivering exceptional customer service and driving continuous improvement.Key ResponsibilitiesManage the help desk team and evaluate performance to ensure timely and accurate customer supportContribute to...

At LHH, we're seeking a seasoned Help Desk Manager to lead our technical support team. This role requires a unique blend of technical expertise and leadership skills to deliver exceptional customer service and drive continuous improvement.Key ResponsibilitiesManage and evaluate the performance of the help desk team to ensure timely and accurate customer...

Service Desk Transformation LeadJob Summary:We are seeking a seasoned Service Desk Transformation Lead to spearhead the modernization of our service desk operations. As a key member of our team, you will be responsible for driving the successful implementation of a comprehensive service desk overhaul, encompassing four critical workstreams.Key...

Service Desk Analyst Job DescriptioneXcell, a division of CompuCom Systems, is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring prompt service delivery through the monitoring and management of incidents and support requests.Key...

Job Title: IT Help Desk ManagerDrive Exceptional ServiceAs a seasoned IT Help Desk Manager, you will lead a high-performing team in delivering top-tier technical support to our employees, clients, and partners. This pivotal role offers the opportunity to shape the daily operations of our IT help desk, ensuring exceptional service delivery and client...

Job SummaryPosition is contingent upon award. We are seeking a highly experienced and skilled Help Desk Program Manager to lead our federal help desk support operations. The successful candidate will be responsible for managing a team of 125+ employees in a 24X7 environment, including scheduling and training. The ideal candidate will have a proven track...

Service Desk Analyst (L1) Job DescriptioneXcell, a division of CompuCom Systems, is seeking a skilled Service Desk Analyst (L1) to join their team onsite in Ennis, TX. This is a 12-month Contract to Hire opportunity.Overview:The Service Desk Analyst is part of the Global Service Desk team, responsible for providing technical support to end-users through...

We are seeking a skilled and resourceful Service Desk Analyst to join our team at firstPRO, Inc. This role is crucial in delivering exceptional technical assistance and support to our clients, ensuring seamless operation of computer systems and networks.Key ResponsibilitiesProvide first-line technical support for hardware and software issues, including...

Service Desk/Desktop Support LeadWe are seeking a highly skilled and experienced Service Desk/Desktop Support Lead to join our team at Beacon Hill Technologies. As a key member of our IT team, you will be responsible for providing advanced technical support and leading a team of Service Desk Technicians.Key Responsibilities:Lead a team of Service Desk...

Service Desk/Desktop Support LeadWe are seeking a highly skilled and experienced Service Desk/Desktop Support Lead to join our team at Beacon Hill Technologies. As a key member of our IT team, you will be responsible for providing advanced technical support and leading a team of Service Desk Technicians.Key Responsibilities:Lead a team of Service Desk...

Job SummaryEvolver Federal is seeking an IT Service Desk Analyst I to provide technical support and assistance to our NIH customer in Bethesda, MD.Key ResponsibilitiesAct as the primary point of contact for users requiring IT support.Utilize the ServiceNow ticketing system to document and track technical issues.Provide generic problem-solving and assistance...