Healthcare Safety and Security Professional

2 months ago

Belle Glade, Florida, United States Health Care District of Palm Beach County Full time
Job Summary

We are seeking a highly skilled and experienced Safety and Security Officer to join our team at Health Care District of Palm Beach County. As a key member of our organization, you will be responsible for ensuring a safe and secure environment for our patients, staff, and visitors.

Key Responsibilities
  • Safety Officer Role:
    • Identify and mitigate risks and hazards to prevent accidents and injuries.
    • Ensure the safety and well-being of assigned incident personnel.
    • Exercise emergency authority to stop unsafe actions at any time.
    • Investigate accidents and incidents, and prepare reports as necessary.
    • Conduct safety analyses and provide recommendations for improvement.
    • Determine the need for subject matter experts or technical specialists to advise on or oversee unique safety issues or hazards.
    • Assign and oversee Assistant Safety Officers, technical specialists, and subject matter experts as needed.
    • Receive assignments, notifications, and reporting instructions from leadership.
    • Ensure proper check-in at Incident Command Post, Base Camp, and other designated locations.
    • Support County's EOC representative through Incident Command Post Liaison Officer and follow instructions until properly released.
    • Maintain reliable radio communications at all times.
    • Ensure all communications are performed as directed and in accordance with ICS guidelines.
    • Maintain ICS/EOC Leadership informed at all times.
    • Procure necessary resources and equipment via designated channels as needed.
    • Perform transitional briefings to incoming personnel during shift changes.
    • Complete required forms and operational documentation properly and proactively.
    • Prioritize operational continuity support via documented channels, online communications, and in-person briefings.
    • Respond to incidents with assigned designated equipment.
    • Deactivate from incident premises when properly relieved by Incident Commander or Unified Commander.
  • Security Officer Role:
    • Conduct scheduled and impromptu walk-throughs and security inspections throughout the premises.
    • Act as a liaison between patients and medical staff, providing guidance and direction for patients and visitors upon arrival.
    • Monitor surveillance camera systems and investigate suspicious activity.
    • Ensure only authorized personnel access restricted areas.
    • Lead efforts to de-escalate inappropriate behaviors.
    • Contact law enforcement or fire department in cases of emergencies.
    • Capable of subduing unruly, aggressive, and/or baker-acted patients as instructed by medical personnel.
    • Prepare objective reports on incidents and findings for management as needed.
    • Escort terminated staff and parties who are trespassing on the premises.
    • Keep order in lobby and waiting areas to avoid injuries or accidents.
    • Take proactive steps to provide a safe and secured working environment for staff and visitors.
    • Respond to incidents as needed and liaise with Law Enforcement & First Responders as required.
    • Interface with vendors, contractors, and suppliers scheduled to perform work on the premises.
    • Receive, inspect, and distribute packages and letters delivered and for suspicious tampering.
    • Manage traffic flow in the premises parking lot and garages.
    • Perform other related duties as assigned.
    • Identify incident-related hazardous situations.
  • Communications Specialist Role:
    • Receive all incoming radio and telephone inquiries and requests for assistance regarding patient transports and refer all appropriate requests to the transport team or administrator for discussion/action.
    • Demonstrate a clear understanding of LifeTrans requirements, call receiving procedures, and appropriately route calls to the transport team or administrator.
    • Communicate in a clear, concise, friendly, and professional manner with all callers, transport teams, requesting agencies, hospital staff, physicians, and public safety personnel.
    • Activate transport teams and relay information concerning the location and condition of the patient to the medical crew.
    • Initiate calls to appropriate physicians and facilities to relay information concerning the medical condition of the patient and the estimated time of arrival to prepare physicians and facilities to receive patients.
    • Efficiently and accurately report patient medical data as transmitted by medical personnel.
    • Maintain accurate records regarding computer documentation, according to LifeTrans Policy/Procedure.
    • Operate all vendor applications as expected.
    • Operate base station radios, conducting and coordinating all radio communication in a professional manner.
    • Provide necessary communication assistance, in cooperation with other agencies during any mass casualty incident.
    • Demonstrate a working knowledge of LifeTrans policies, procedures, protocols, and guidelines.
    • Maintain proficiency at determining latitude and longitude, using grid maps, and LifeTrans's computerized mapping systems.
    • Receive, document, and appropriately coordinate all communication between the Communications Center, ambulances, and receiving hospitals/physicians via telephone and radio communication.
    • Ensure compliance with Federal Communications Commission (FCC) rules and regulations.
    • Contribute to building a positive team spirit and display objectivity and respect for the views of others.
    • Participate in Safety Stand Down Day and optionally participate in Survival Day and Vehicle Checkoffs with the LifeTrans team.
    • Participate in mandatory Aeromedical Resource Management (AMRM) training with the AirLife team.
    • Participate in other mandatory training and competency exercises as required by the Communications Manager/Designee.
    • Participate in all education requirements, including Moodle activity completion, review of Meeting Minutes, attendance at Communication Specialists Meetings, and fulfillment of International Association of Medical Transport Communication Specialists (IAMTCS) requirements.
    • Encouraged to serve as a communications representative on an AirLife subcommittee and report back regularly to the communications team after one year of service.
    • Maintain a clean and orderly work area at all times.
    • Perform other appropriate duties and tasks as indicated or directed by the Communications Manager, Communications Supervisor, or Designee.
Qualifications
  • Education:
    • High School Diploma or a GED
    • Associates Degree preferred
  • Experience:
    • 3+ years of experience as a Safety and/or Security Officer; Healthcare experience preferred
  • Licensure:
    • Valid Drivers License required
  • Training:
    • ICS Safety Officer Training:
      • IS-0100 An Introduction to the Incident Command System, ICS 100
      • IS-0200 Basic Incident Command System for Initial Response, ICS 200
      • IS-0700 An Introduction to the National Incident Management System
      • IS-0800 National Response Framework (NRF)
    • IAHSS- Healthcare Security Industry Training:
      • Healthcare Security Advance Training
      • Healthcare Security Supervisor

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