Wrigley Field Ambassador

4 days ago


Chicago, Illinois, United States The Chicago Cubs Full time

The Chicago Cubs are seeking a talented and enthusiastic individual to join our team as a Parking and Transportation Ambassador. Located in the heart of Wrigleyville, this role is perfect for someone who loves sports, working outdoors, and providing exceptional customer service.

About the Role

As a Parking and Transportation Ambassador, you will be responsible for delivering best-in-class customer service to all guests at Wrigley Field. This includes assisting guests with parking passes, greeting and directing vehicles towards parking spaces, answering questions about Wrigley Field offerings and policies, and safely operating golf carts to transport guests to and from assigned parking lots.

You will also be responsible for resolving guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training while upholding the "Wrigley Field Fan Code of Conduct." Additionally, you will promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchy.

We are looking for candidates who are energetic, engaging, passionate, personable, and welcoming. Through the lens of service, we seek candidates who are focused on the guest experience and strive to create best-in-class customer service for our loyal fans while supporting the execution of a variety of unique events across the Wrigley Field campus.

About You

To be successful in this role, you must have a valid driver's license and be 18 years old. You should also have the ability to work outdoors in a variety of weather conditions and effectively adapt to a changing work environment.

We anticipate interviews with qualified candidates to take place beginning in February and monthly throughout the summer. Please note that due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant.

What We Offer

We offer a competitive salary of approximately $22.50 per hour, based on the location and job requirements. In addition to your hourly wage, you will receive benefits such as health insurance, paid time off, and opportunities for professional growth and development.

The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.



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