Ticket Operations and Service Team Member

6 days ago


Chicago, Illinois, United States The Chicago Cubs Full time
As a member of our Ticket Operations and Service Team, you will have the opportunity to work in a fast-paced environment, providing top-notch service to our fans and helping to deliver exceptional experiences at Wrigley Field. Our ideal candidate is a highly motivated and customer-focused individual who is passionate about delivering outstanding service and ensuring every fan has an unforgettable experience.

Key Responsibilities:
  • Provide personalized service to customers via phone, email, and online chat
  • Process and balance ticket orders sold over the phone and through other channels
  • Respond to general fan inquiries and provide accurate information about Cubs events and initiatives
  • Support Season Ticket Holder Service Representatives at exclusive events and throughout the ticket renewal process


What We Offer: Competitive hourly wages, opportunities for advancement, and the chance to be part of a dynamic and growing organization. If you're a team player with a passion for delivering exceptional service, we encourage you to apply.

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