Current jobs related to Customer Support Specialists in Healthcare - Tampa, Florida - KG Call Center

  • Healthcare Customer Support Specialist

    2 months ago

    Tampa, Florida, United States BETTER HEALTH GROUP INC Defunct Full time

    Position Overview:At Better Health Group, our commitment is to promote Better Health. We are driven by a passion for assisting others in achieving their health goals.What Drives You?Are you seeking a fulfilling career that fosters both personal and professional growth? Do you have a genuine desire to help others attain Better Health? Are you prepared to...

  • Pediatric RN Case Manager

    3 days ago

    Tampa, Florida, United States HealthCare Support Full time

    Pediatric RN Case Manager Job DescriptionThis position is available with HealthCare Support, a leading provider of healthcare staffing solutions. As a Pediatric RN Case Manager, you will play a critical role in coordinating care for pediatric patients across the continuum of care. Your responsibilities will include assessing, planning, and coordinating...

  • Healthcare Support Specialist

    2 months ago

    Tampa, Florida, United States Medi-Weightloss Full time

    Position OverviewAre you an experienced Healthcare Support Specialist eager to contribute to a transformative organization? Medi-Weightloss, a pioneer in individualized medical weight management solutions, is on the lookout for skilled professionals with front office experience to strengthen our operations.About Medi-Weightloss:Collaborative Work...

  • Healthcare Advocate

    7 days ago

    Tampa, Florida, United States HealthCare Support Full time

    Job Summary:HealthCare Support is seeking a skilled Healthcare Advocate to join our team. As a Healthcare Advocate, you will play a vital role in delivering healthcare services to individuals enrolled in Medicaid or Medicare. Your primary responsibility will be to impact individual health outcomes and provide assistance to the clinical team of nurses and...

  • Diagnostic Imaging Specialist

    4 days ago

    Tampa, Florida, United States HealthCare Support Full time

    Diagnostic Imaging SpecialistHealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in Tallahassee, FL. The ideal candidate will have a strong background in radiology and the ability to work effectively in a fast-paced environment.Responsibilities: Assist medical staff in detecting abnormalities using computed tomography...

  • Diagnostic Imaging Specialist

    3 days ago

    Tampa, Florida, United States HealthCare Support Full time

    Diagnostic Imaging SpecialistHealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in a well-respected healthcare provider in Florida. Daily Responsibilities:Assist medical staff in detecting abnormalities by following protocols and guidelines.Ensure accurate and high-quality CT scans by paying close attention to...

  • Healthcare Advocate

    3 days ago

    Tampa, Florida, United States HealthCare Support Full time

    Job Summary:HealthCare Support is seeking a skilled Community Health Worker to join our team. As a Community Health Worker, you will play a vital role in delivering healthcare services to individuals enrolled in Medicaid or Medicare. Your primary responsibility will be to impact individual health outcomes and provide assistance to the clinical team of nurses...

  • Medical Laboratory Customer Service and Marketing Support Specialist

    1 week ago

    Tampa, Florida, United States Laboratory of Florida LLC Full time

    Job DescriptionMedical Laboratory Customer Service and Marketing Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Laboratory Customer Service and Marketing Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our...

  • Pharmacy Technician

    3 days ago

    Tampa, Florida, United States Florida Cancer Specialists Full time

    Job SummaryThe Pharmacy Technician will play a vital role in maintaining the ordering and stocking of medications and supplies in the clinic. This individual will work under the supervision of the Head Nurse, RN, to prepare and mix medications, coordinate with drug sales representatives and pharmaceutical companies to obtain samples and teaching aids, and...

  • IT Support Specialist

    4 weeks ago

    Tampa, Florida, United States IT Support Guys Full time

    Job Title: IT TechnicianWe are seeking a highly skilled and customer-focused IT Technician to join our team at IT Support Guys. As an IT Technician, you will be responsible for providing technical support and troubleshooting services to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical...

  • Healthcare Support Specialist

    2 months ago

    Tampa, Florida, United States Medi-Weightloss Full time

    Position OverviewAre you an experienced Medical Assistant eager to contribute to a transformative healthcare environment? Medi-Weightloss, a pioneer in customized medical weight management solutions, is on the lookout for skilled professionals with front office experience to strengthen our operations.About Medi-Weightloss:Collaborative Work Environment: Be...

  • Healthcare Administrative Specialist

    1 week ago

    Tampa, Florida, United States Epic Government Full time

    Healthcare Administrative SpecialistAs a Healthcare Administrative Specialist with Epic Government, you will play a critical role in supporting the daily functions of specialty care referrals, reviews, and coordination. Your responsibilities will include initiating, following, managing, and closing all referrals within timeliness standards, providing patient...

  • Commercial Customer Support Specialist

    6 days ago

    Tampa, Florida, United States Safepoint MGA, LLC Full time

    Job Title: Commercial Customer Support SpecialistThis role provides administrative support to the Commercial Underwriting team, including assistance with incoming correspondence, emails, phone calls, inspection requests, and faxes. The ideal candidate is experienced in handling Customer Service calls, reviewing and processing non-premium bearing...

  • Healthcare Support Specialist

    6 days ago

    Tampa, Florida, United States J2IT Enterprises Inc Full time

    Job OverviewJ2IT Enterprises Inc is seeking a skilled Medical Support Associate to join our team. As a key member of our healthcare team, you will provide exceptional patient care and support services in a fast-paced medical office environment.Key Responsibilities:Assist healthcare professionals with patient care duties, including vital signs, medication...

  • Customer Support Team Lead

    2 weeks ago

    Tampa, Florida, United States Mad Mobile Inc Full time

    About the RoleMad Mobile Inc is seeking a highly skilled Customer Support Manager to lead one of our dynamic Customer Support teams. Reporting into the Director of Global Customer Support, this role will be responsible for guiding and supporting a team of Tier 1 Support specialists who provide support, troubleshooting, and education to our customers via...

  • Pharmacy Technician

    1 week ago

    Tampa, Florida, United States Florida Cancer Specialists Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Florida Cancer Specialists & Research Institute. As a Pharmacy Technician, you will play a critical role in maintaining the ordering and stocking of medications and supplies, preparing and mixing medications, and coordinating with drug sales representatives and pharmaceutical...

  • Pharmacy Technician

    3 days ago

    Tampa, Florida, United States Florida Cancer Specialists Full time

    Pharmacy Technician Job DescriptionAt Florida Cancer Specialists & Research Institute, we value our team members and invest in their growth and development. As a Pharmacy Technician, you will play a crucial role in maintaining the ordering and stocking of medications and supplies in our clinic.Key Responsibilities:Maintain accurate records of medication...

  • Healthcare Support Specialist

    4 weeks ago

    Tampa, Florida, United States Staff4Me Full time

    Staff4Me is a leading healthcare staffing agency seeking compassionate and dedicated Certified Nursing Assistants (CNAs) to provide exceptional patient care. As a CNA, you will have the opportunity to make a significant impact on patients' lives while working alongside a supportive and experienced healthcare team.**Responsibilities:*** Provide direct patient...

  • Healthcare Support Professional

    2 days ago

    Tampa, Florida, United States Kindred Healthcare Full time

    Job Summary: As a Certified Nursing Assistant at Kindred Healthcare, you will be responsible for providing a full range of nursing care, including assessment, treatment planning, and hands-on nursing care. You will work closely with the healthcare team to develop and implement care plans that meet the unique needs of each patient.Key Responsibilities:Provide...

  • Customer Support Operations Manager

    4 weeks ago

    Tampa, Florida, United States Albert Securities, LLC Full time

    About the RoleThe Senior Manager of Customer Support Operations is a key leadership position responsible for driving the daily functions of the Customer Support branch of Genius at Albert. This individual will oversee the team's success, ensuring that customer support operations are efficient, effective, and aligned with the company's overall business...

Customer Support Specialists in Healthcare

2 months ago

Tampa, Florida, United States KG Call Center Full time
Job Overview

Healthcare Customer Service Representatives for a High-Volume Call Center


We are seeking dedicated Healthcare Customer Service Representatives (CSRs) to support our bustling call center operations. Our CSRs play a crucial role in assisting numerous individuals in navigating intricate healthcare options, providing them with essential information to make informed choices for themselves and their families.

About KG Call Center: KG Call Center is a government contracting organization operating a dynamic call center. We are in search of enthusiastic and driven CSRs, and our supportive work culture fosters motivation and rewards our team members. We offer numerous opportunities for professional growth and internal advancement.

Benefits of Working with Us: This CSR position is perfect for recent graduates, students, career changers, military families, and retirees looking to enhance their income. The skills developed in this role will not only enrich your professional capabilities but also bolster your resume.

Hiring Process: Our streamlined hiring process ensures a quick transition from interview to offer. All new hires will undergo a comprehensive paid training program designed to prepare you for success on the production floor in a matter of weeks. Consistent attendance and punctuality may also qualify you for additional bonuses, including a new hire bonus after completing training and fulfilling work hours.

Key Responsibilities:

  • Respond to calls and assist customers seeking information about healthcare plans, utilizing standard technology such as telephones and web browsers.
  • Utilize pre-scripted responses to provide general and claims-specific information accurately.
  • Adhere to established policies and procedures, including timesheet completion and privacy regulations.
  • Assist callers in completing online applications and submitting them electronically.
  • Maintain call logs related to inquiries and ensure accurate documentation.
  • Refer calls to secondary support levels as necessary.

Position Requirements:

  • High School diploma or equivalent is required.
  • At least six months of experience in customer service or related fields is necessary.
  • Ability to pass customer service assessments is required.
  • Typing speed of at least 20 WPM is essential.
  • Must be able to sit for extended periods.
  • Proficiency in using a PC and the Windows operating system is required.
  • Excellent time management skills and adherence to schedules are necessary.
  • Ability to follow standard operating procedures and scripts effectively.
  • Demonstrated interpersonal and leadership skills are essential.
  • Proven ability to work collaboratively within a team environment.

Work Environment:

  • This position is onsite at our call center.
  • Remote work is not available for this role.

Schedule:

  • The call center operates from early morning to late evening, with shifts assigned within this timeframe.
  • Availability to work some weekends and holidays may be required during peak seasons.
  • Overtime will be compensated for applicable hours worked.

We are committed to providing our employees with a competitive compensation and benefits package, including comprehensive medical coverage and a 401(k) match program.


The Kenific Group is an Equal Employment Opportunity Employer

We are dedicated to fostering a diverse workforce and are proud to be an Equal Opportunity and Affirmative Action Employer.