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Residential Community Supervisor

2 months ago


Port Jervis, New York, United States RHP Staffing Full time
Position Overview

Who is RHP Staffing?

RHP Staffing is a leading organization specializing in the management of residential communities, dedicated to providing quality living environments across the nation. Our commitment to excellence is reflected in our expansive portfolio and the exceptional service we deliver to our residents.

We are currently in search of a Residential Community Supervisor to oversee the daily operations, administration, and personnel management of our residential community.

Key Responsibilities:

  • Oversee the daily collection of rents and fees, ensuring accurate deposits.
  • Address delinquent accounts and manage the eviction process in compliance with local regulations.
  • Recruit, train, and lead onsite staff to meet operational goals, ensuring proper documentation of all disciplinary actions.
  • Exhibit leadership through effective communication, professional demeanor, and adherence to company standards.
  • Conduct regular inspections of community grounds and facilities to maintain a welcoming environment.
  • Delegate tasks to maintenance personnel using the Work Order system to ensure timely completion.
  • Maintain accurate records of prospective residents and manage inquiries through the Lead Tracker System.
  • Process and approve invoices promptly, manage petty cash, and track all financial transactions.
  • Keep comprehensive employee records, including timesheets and compensation details.
  • Review and analyze operational reports to identify and rectify discrepancies.
  • Handle emergencies and maintenance issues, ensuring prompt reporting and documentation.
  • Supervise the refurbishment of community-owned properties as needed.
  • Promote safety measures and ensure a secure living environment for all residents and staff.
  • Foster positive relationships with residents, addressing their needs and concerns effectively.
  • Assist in marketing efforts for community homes as directed by management.
  • Perform additional duties as required.

Qualifications:

  • 2-3 years of experience in property management with demonstrated leadership capabilities.
  • Strong customer service orientation, along with excellent communication and organizational skills.
  • Detail-oriented with the ability to manage multiple tasks and solve problems efficiently.
  • Proficient in Microsoft Office Suite, particularly Excel and Outlook; experience with property management software is a plus.
  • Willingness to work flexible hours, including evenings and weekends.
  • Proven ability to lead a team in a dynamic environment.
  • Valid driver's license and a clean driving record are essential.
  • High School diploma or equivalent is required.

Compensation and Benefits:

The annual salary for this role is competitive and commensurate with experience and qualifications.

We offer a comprehensive benefits package that includes:

  • Competitive salary with opportunities for commissions and bonuses.
  • Medical, dental, and vision insurance options.
  • Short-term and long-term disability coverage.
  • Life insurance benefits.
  • Generous paid time off and holiday leave.
  • Flexible spending accounts.
  • 401(k) plan with company matching contributions.