Senior Operations Manager

17 hours ago


Mesa, Arizona, United States TCC Stores LLC Full time
Job Summary

We are seeking a highly skilled Senior Operations Manager to oversee the day-to-day activities of our Fashion Square Mall location. The ideal candidate will have previous experience in food service, customer service, or related fields, and possess excellent leadership qualities, strong organizational capabilities, and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Supervise a team of food service workers to ensure optimal efficiency and customer satisfaction.
  • Adjust daily schedules for shift personnel to meet business needs.
  • Train and evaluate employees to ensure they meet company standards.
  • Track inventory and manage supplies to minimize waste and maximize profitability.
  • Resolve escalated customer complaints in a professional and courteous manner.

Requirements

  • Previous experience in food service, customer service, or related fields.
  • Ability to thrive in a fast-paced environment.
  • Excellent written and communication skills.
  • Strong leadership qualities and organizational capabilities.

About Us

We are committed to bringing good food with quality ingredients to everyone. We want to change the mentality surrounding fast casual dining and connect the community through food. We offer a wealth of growth opportunities and always try to promote from within. Our culture is based on the strength of our teams, creating efficient workflows and strong work relationships that lead to increased productivity.



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