Customer Experience Director

2 weeks ago


Brecksville, Ohio, United States Barnes Group Full time
Customer Excellence Leader

An exciting opportunity exists at Barnes Group for a Customer Excellence Leader in our operations. This individual must be a self-starter with an excellent attention to detail and ability to ensure a consistent and quality customer experience.

Key Responsibilities:
  • Lead continuous improvement initiatives to enhance customer satisfaction
  • Develop and implement customer experience strategies
  • Collaborate with cross-functional teams to drive business results
  • Analyze customer feedback and data to inform decision-making
  • Ensure compliance with company policies and procedures
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Experience in customer-facing roles or customer service
  • Knowledge of quality management principles

Barnes Group is an equal opportunities employer and welcomes applications from diverse candidates.



  • Brecksville, Ohio, United States World Elite Inc Full time

    Job OverviewWorld Elite Kids is seeking a highly motivated and energetic individual to join our team as an Evening Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and creating a fun and confident atmosphere for our clients.ResponsibilitiesProvide personalized customer service...


  • Brecksville, Ohio, United States Johnson Controls International Full time

    Job Title: Business Development Director - Energy SolutionsJohnson Controls International is seeking a seasoned sales professional to join our Sustainable Infrastructure business as a Business Development Director - Energy Solutions. This role is responsible for selling large, complex, bundled offerings with guaranteed savings to high potential, solution...


  • Brecksville, Ohio, United States Johnson Controls International Full time

    About the RoleWe are seeking a seasoned sales professional to join our Sustainable Infrastructure business at Johnson Controls as a Business Development Director - Energy Solutions. This role is part of our commercial building sales team and requires a proven track record of success selling performance contracts for energy solutions.Key...


  • Brecksville, Ohio, United States Johnson Controls Full time

    About the RoleWe are seeking a seasoned sales professional to join our Sustainable Infrastructure business at Johnson Controls as a Business Development Director - Energy Solutions. This role is responsible for selling large, complex, bundled offerings with guaranteed savings to high potential, solution sales customers at the C-level.Key...


  • Brecksville, Ohio, United States Johnson Controls International Full time

    About the RoleWe are seeking a seasoned sales professional to join our team as a Business Development Director - Energy Solutions. This role is part of our Sustainable Infrastructure business at Johnson Controls, and we are looking for someone with a proven track record of success selling performance contracts for commercial buildings.Key...


  • Brecksville, Ohio, United States Midwest Vision Partners Full time

    Job Title: Regional Director of OperationsMidwest Vision Partners is seeking a highly skilled Regional Director of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the coordination and oversight of clinical operations, ensuring high standards of practice, and promoting a positive work culture.Key...


  • Brecksville, Ohio, United States Johnson Controls International Full time

    About the RoleWe are seeking a seasoned sales professional to join our team as a Business Development Director - Energy Solutions. This role is part of our Sustainable Infrastructure business at Johnson Controls.Key ResponsibilitiesSell JCI offerings persuasively, persistently, and confidently to building owners and owner representatives at the C-level while...

  • Sales Director

    1 week ago


    Brecksville, Ohio, United States Barnes Group Full time

    Sales Manager Job DescriptionBarnes Group is seeking a highly skilled Sales Manager to lead our sales team and drive revenue growth. As a Sales Manager, you will be responsible for developing and executing sales strategies to meet revenue targets and expand our customer base.Key Responsibilities:Lead a team of Regional Sales Managers to achieve sales revenue...


  • Brecksville, Ohio, United States Allstate Insurance Agency - Sharon Ayers-Seman Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, helping them understand their insurance needs, and building strong relationships with our community.Key...


  • Brecksville, Ohio, United States Jill Gaba - State Farm Agent Full time

    Customer Service RepresentativeAt Jill Gaba State Farm Agency, we're seeking a talented Customer Service Representative to join our team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key Responsibilities:Engage with customers to provide friendly...


  • Brecksville, Ohio, United States Jill Gaba - State Farm Agent Full time

    Customer Service RepresentativeAt Jill Gaba State Farm Agency, we're seeking a talented Customer Service Representative to join our team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key Responsibilities:Engage with customers to provide friendly...


  • Brecksville, Ohio, United States Jill Gaba - State Farm Agent Full time

    Customer Service RepresentativeAt Jill Gaba State Farm Agency, we're seeking a skilled Customer Service Representative to deliver exceptional customer experiences. As a key member of our team, you'll engage with customers through various channels, providing friendly and efficient assistance with policy inquiries, updates, and claims.Key...


  • Brecksville, Ohio, United States Curtiss-Wright Full time

    Customer Service SpecialistCurtiss-Wright is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Invoicing customers based on employee time entries and expensesA/P invoice coding...


  • Brecksville, Ohio, United States World Elite Inc Full time

    Customer Experience RepresentativeWe are seeking a highly motivated and enthusiastic Customer Experience Representative to join our team at World Elite Inc. in Brecksville, OH. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and creating a positive experience for our...


  • Brecksville, Ohio, United States World Elite Inc Full time

    Job SummaryWorld Elite Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Evening Shift. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Brecksville, Ohio, United States Barnes Full time

    Strategic Pricing ManagerAbout the Role:This is an exciting opportunity to join Barnes as a Strategic Pricing Manager, where you will play a critical role in driving commercial growth and margin improvement. As a key member of the team, you will be responsible for developing and implementing pricing strategies that yield margin improvements and enable market...


  • Brecksville, Ohio, United States World Elite Inc Full time

    Customer Experience AssociateWe are seeking a highly motivated and energetic individual to join our team as a Customer Experience Associate. As a key member of our team, you will be responsible for providing exceptional customer service to our clients while maintaining a high-energy and quick-moving environment.Responsibilities:Provide exceptional customer...


  • Brecksville, Ohio, United States Curtiss-Wright Full time

    Technical Sales/Customer Service SpecialistJob Summary:We are seeking a highly skilled Technical Sales/Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing technical sales support to ensure successful customer integration and implementation of our established products.Key...


  • Brecksville, Ohio, United States Curtiss-Wright Full time

    Technical Sales/Customer Service SpecialistJob Summary:We are seeking a highly skilled Technical Sales/Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing technical sales support to ensure successful customer integration and implementation of our established products.Key...

  • Billing Specialist

    1 month ago


    Brecksville, Ohio, United States Midwest Vision Partners Full time

    Job SummaryWe are seeking a highly skilled Billing Specialist to join our team at Midwest Vision Partners. As a key member of our financial operations team, you will be responsible for overseeing the billing process for customers, patients, and MVP platforms.Key ResponsibilitiesProblem Solving: Reconcile outstanding balances from insurances and patients,...