Lab Manager II

3 weeks ago


Arlington, Virginia, United States Solutions³ LLC Full time
Job Description

Solutions3 LLC is seeking a highly skilled Lab Manager II to support our critical mission in providing incident response to civilian Government agencies and critical asset owners who experience cyber-attacks.

The ideal candidate will have 2+ years of directly relevant experience in system administration, with expertise in multiple operating systems, to include Linux/Unix & MacOS, and experience with Virtual Private Networks (VPN) and virtual desktops (Citrix, VMWare).

Responsibilities include:

  • Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
  • Supporting the implementation of new technologies and equipment in the lab environment
  • Assessing network topology and device configurations identifying critical security concerns and providing security best practice recommendations
  • Advising and providing insight on development of lab standard operating procedures (SOPs) and policies
  • Providing support for MacOS and iOS to users
  • Providing troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
  • Monitoring and responding to users on IT helpdesk channels and phone lines
  • Assisting in the management of user accounts and resetting credentials
  • Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
  • Troubleshooting and resolving complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks

Required Skills:

  • Experience with multiple operating systems, to include Linux/Unix & MacOS
  • Experience and knowledge of networking and network administration
  • Experience with Virtual Private Networks (VPN)
  • Experience with virtual desktops (Citrix, VMWare)

Desired Skills:

  • Experience working with SIEMs to include ELK and Splunk
  • Virtualization automation and optimization
  • Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
  • Experience with writing technical procedures and standard operating procedures

Desired Certifications:

  • CEH, Sec+, Network+, CCNA

Required Education:

  • BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 4+ years lab management or systems administration experience


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