Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at EastRise Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members through various communication channels.
Key Responsibilities:
- Provide accurate and efficient service to members via phone, chat, and email.
- Update member information and process transactions in a timely manner.
- Assist with online banking and account-related issues.
- Utilize problem-solving skills to resolve member concerns and meet engagement goals.
Requirements:
- Minimum of one year of customer service experience in a fast-paced call center environment.
- Excellent communication and problem-solving skills.
- Ability to work in a team environment and adapt to changing priorities.
What We Offer:
- Competitive hourly wage.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
EastRise Credit Union is an equal opportunity employer.
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