Customer Service Representative

4 weeks ago


Stowe, United States EastRise Credit Union Full time

We are seeking a highly skilled Customer Service Representative to join our team at EastRise Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members through various communication channels.

Key Responsibilities:

  • Provide accurate and efficient service to members via phone, chat, and email.
  • Update member information and process transactions in a timely manner.
  • Assist with online banking and account-related issues.
  • Utilize problem-solving skills to resolve member concerns and meet engagement goals.

Requirements:

  • Minimum of one year of customer service experience in a fast-paced call center environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment and adapt to changing priorities.

What We Offer:

  • Competitive hourly wage.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

EastRise Credit Union is an equal opportunity employer.



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