2nd Shift Manager

4 weeks ago

McAllen, Texas, United States Krispy Kreme HWY 83 McAllen Full time
Job Summary

As a 2nd Shift Manager at Krispy Kreme HWY 83 McAllen, you will be responsible for assisting the Assistant General Manager and General Manager in sales and pm operations of the store. You will maintain an organization that exceeds customer expectations, foster teamwork among staff, develop staff members' abilities and competencies, and work to achieve the financial objectives established for the assigned location through revenue and cost management initiatives.

Key Responsibilities
  • Perform the responsibilities of all key store positions, including Cashier, Doughnut Decorator, and Doughnut Maker and Sanitation.
  • Efficiently perform all duties related to opening and closing procedures.
  • Assist the management team with store sales efforts, including retail sales, fundraising sales, and route sales.
  • Achieve business plan, sales objectives, and profitability as described in the store budget by managing income and expense budgets.
  • Assist the management team with promoting store sales through local store marketing.
  • Manage company resources responsibly, including cash, inventory, and equipment.
  • Complete required corporate reporting documentation timely and accurately.
  • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance.
  • Understand and implement store quality control procedures, including Krispy Kreme standards.
  • Coordinate production schedules to meet customer demands, minimizing labor hours while maximizing Hot Light hours.
  • Demonstrate safety consciousness and promote store safety through meetings, postings, training, and reporting incidents to supervisor and Human Resources.
  • Greet customers with a sincere smile and listen carefully to their needs.
  • Maintain a high level of store sanitation and cleanliness.
  • Assist in the proper upkeep of store facility, office equipment, and doughnut production line.
  • Assist in scheduling maintenance to prevent equipment failure.
  • Report any equipment failure or issues to supervisor in a timely manner.
  • Assist in properly maintaining and upkeep of all delivery vehicles.
  • Assist in coaching, training, documentation, and dispute resolution of employees.
  • Assist in building a team of friendly, customer-focused employees.
  • Demonstrate leadership in employee development.
  • Consistently enforce all store policies, standards, and practices and model them yourself.
  • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management.
  • Maintain store organization to promote efficient operations.
  • Perform other related duties as assigned.
  • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans.
Requirements
  • High School Diploma or equivalent.
  • Ability to read and communicate using the English language.
  • Ability to make simple mathematical calculations.
  • Food Service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Pleasant disposition, sociable, accommodating nature, and enthusiastic.
  • Ability to organize and manage multiple priorities.
  • Ability to lead people and get results through others.
  • Ability to work with minimal onsite supervision.
  • Problem analysis and problem resolution at both a strategic and functional level.

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