Restaurant Operations Manager

4 weeks ago

McAllen, Texas, United States Burger World TexasBurgerFi Full time
Burger World Texas/BurgerFi is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently. Your primary focus will be on providing exceptional customer service, managing inventory and labor costs, and maintaining a clean and safe working environment. If you have a passion for the restaurant industry and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

* Ensure all aspects of daily operations conform with company policies and standards
* Develop and foster a work environment where all employees are free of harassment of any kind
* Act as community ambassador, creating goodwill toward BurgerFi brand
* Perform and/or oversee regular inventory procedures, order taking, and food waste control
* Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
* Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards
* Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
* Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
* Supervise and participate in kitchen and dining area cleaning
* Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
* Compile and balance cash receipts at the end of day/shift
* Ensure all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance program
* Ensure all products are received in correct unit count and condition
* Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
* Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

Requirements:

* Two or more years of restaurant management experience
* Outstanding leadership and coaching abilities
* Excellent communication and people skills
* Assess staffing needs, staff scheduling, and training
* Monitor inventory and purchasing
* Assessment and maintenance of COG's and Labor Costs
* Marketing development and advertising knowledge
* Maintain and enforce sanitation standards and procedures
* Experience with Micros POS system preferred but not required
* Experience in basic Microsoft Office based financial reporting (Excel and Word)
* Be able to work in a standing position for long periods of time (up to 8 hours)
* Be able to reach, bend, stoop and frequently lift up to 50 pounds
* Must have the stamina to work a minimum of 50 hours a week
* Must be able to travel out of state for a 3 1/2 week training course
* Must have valid driver's license and be ServSafe & TABC certified

About Us:

Burger World Texas/BurgerFi is an independently owned and operated franchisee of BurgerFi International, LLC. We are a growing franchisee with a passion for serving high-quality, all-natural burgers to our customers. If you are a motivated and energetic individual who is looking for a challenging and rewarding role, we encourage you to apply.

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