Shift Leader

4 hours ago


Jamaica, New York, United States IK Hofmann Full time
Job Title: Shift Lead

We are seeking a highly motivated and experienced Shift Lead to join our team at the JFK, NY Airport. As a Shift Lead, you will be responsible for ensuring the smooth operation of our First Class Lounge, providing exceptional customer service, and leading a team of hospitality professionals.

Responsibilities:
  • Lead a team of hospitality professionals to provide exceptional customer service and ensure the smooth operation of the lounge.
  • Ensure that all lounge standards are met, including cleanliness, safety, and quality of service.
  • Manage the lounge's inventory, including food, beverages, and supplies.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the Lounge Supervisor to achieve business objectives and goals.
Requirements:
  • Minimum 2 years of experience in a customer-facing role, preferably in the hospitality industry.
  • Proven leadership skills and ability to motivate a team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.
Benefits:
  • Competitive hourly rate: $23.54-$25 per hour.
  • Medical, dental, and vision benefits.
  • Paid time off (vacation, sick leave).

At IK Hofmann, we value our employees and offer a supportive and inclusive work environment. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.


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