Technical Support Associate

1 day ago


Charlottesville, Virginia, United States NearU Full time
About the Role

We are looking for a highly motivated and organized individual to join our team as a Customer Service Representative. This is a great opportunity for someone who is passionate about delivering exceptional customer service and has a knack for building strong relationships with clients.

Key Responsibilities

- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and concerns in a fair and respectful way
- Collaborate with our dispatch team to ensure seamless communication and issue resolution
- Develop and maintain knowledge of our products and services to effectively address customer questions and concerns

Requirements and Qualifications

- 2+ years of customer service experience preferred but not required
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- High school diploma or equivalent required

Benefits and Perks

- Competitive salary: $50,000 - $65,000 per year (depending on experience)
- Comprehensive benefits package, including medical, dental, and vision insurance
- Generous PTO policy and paid holidays
- Opportunities for professional growth and development

Equal Employment Opportunity

NearU is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.



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