Restaurant Operations Manager

1 month ago


Charlotte, North Carolina, United States Raydal Hospitality Full time
Job Overview

As a General Manager at Raydal Hospitality, you will play a vital role in leading our restaurant team to deliver exceptional customer experiences and drive business growth. We are seeking a highly motivated and experienced professional to oversee daily operations, manage staff, and ensure compliance with company standards.

Key Responsibilities
  • Leadership and Team Management: Lead by example, demonstrating a commitment to our core values of being committed, reliable, loyal, and enthusiastic about our work. Develop and manage a high-performing team, providing coaching and training to ensure employees are equipped for their next role.
  • Operations and Compliance: Oversee daily operations, ensuring seamless execution of opening and closing procedures, inventory management, and cash handling. Maintain a 98.5 Health Department Inspection score by upholding safety and sanitation standards.
  • Customer Experience: Foster a positive working environment, promoting a culture of excellence and customer satisfaction. Manage customer complaints and take appropriate action to resolve issues.
  • Sales and Profitability: Drive sales growth by promoting daily sales goals and rewarding employees for achieving these targets. Collaborate with the team to identify opportunities for improvement and implement strategies to increase revenue.
Requirements
  • 1-2 years of fast-casual management experience in a high-volume, fast-paced environment.
  • Proven track record of leading high-performing teams and driving business growth.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
Benefits
  • Health, vision, dental, accidental, STD, and life insurance plans.
  • Full-time position with opportunities for career growth and development.
  • Training and development opportunities to enhance your skills and knowledge.
  • Paid Time Off and quarterly bonus potential.


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