IT Statewide Systems Technician
1 week ago
We are seeking a highly skilled IT Statewide Systems Technician to join our team at the Louisiana Department of State Civil Service. As a key member of our IT team, you will be responsible for providing technical support and guidance to our end-users, troubleshooting complex technical issues, and collaborating with other teams to ensure seamless IT operations.
Key Responsibilities- Provide technical support and guidance to end-users, including troubleshooting complex technical issues and resolving problems in a timely and efficient manner.
- Collaborate with other teams to ensure seamless IT operations, including participating in project planning, implementation, and testing.
- Develop and maintain technical documentation, including user guides, technical notes, and other documentation as needed.
- Stay up-to-date with the latest technology trends and advancements, and apply this knowledge to improve IT operations and services.
- Participate in on-call rotation to provide after-hours support and ensure continuity of IT services.
- Baccalaureate degree in Computer Science, Information Technology, or related field.
- Two years of experience in IT, including experience with network printing, Active Directory, and PC image building and maintenance.
- Strong technical skills, including experience with Microsoft System Center Configuration Manager and other IT systems.
- Excellent communication and problem-solving skills, with the ability to work effectively with technical and non-technical stakeholders.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. As a state employee, you will have access to a range of benefits, including health insurance, retirement plans, and paid time off. We also offer opportunities for training and professional development, including tuition reimbursement and certification programs.
If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].
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