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Settlement Operations Specialist

2 months ago

Charlotte, North Carolina, United States Bank of America Full time

Job Summary:

As a Client Service Liaison at Bank of America, you will serve as a key point of contact for our Fixed Income Prime Broker client base, ensuring seamless settlement operations and timely resolution of trading issues.

Key Responsibilities:

  • Timely response to client queries regarding settlement issues and status
  • Liaising with internal departments to ensure timely resolution of client fails
  • Proactive coordination of partial and full pair-offs, and cash and position postings
  • Ownership of intraday settlement escalations, coordinating escalations and resolution of issues between Core Settlement Operations and Clients
  • Responsible for reviewing and distributing intraday client reporting of open items, fails, and unmatched trades daily
  • Fails reconciliation and resolution with commentary as required
  • Breaks investigation and resolution
  • Ownership of month-end reporting routines

Requirements:

  • Preferred 2 or more years of Settlement Operations and/or Client Services experience
  • Detail-oriented with ability to multi-task
  • Knowledge of core settlement markets, including DTC, Fed Governments, Fed Mortgage, Canadian CDS, Euroclear, and Crest
  • Analytical skills with ability to analyze data and provide root cause analysis
  • Strong communication and interpersonal skills
  • Ability to work under pressure in a team environment
  • Knowledge of Operational Risk, Client Money Protection, and Funding