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Customer Experience Specialist
1 month ago
As a leading global luxury menswear brand, Zegna is committed to delivering exceptional customer experiences. We are seeking a skilled Customer Advisor to join our team and help transform store visits into memorable luxury shopping experiences.
Key Responsibilities- Provide personalized service to customers, ensuring a seamless and enjoyable shopping experience.
- Develop a deep understanding of Zegna products, craftsmanship, and style evolution to effectively communicate customer benefits.
- Collaborate with the store team to ensure customer and business needs are met.
- Utilize CRM software to manage customer relationships and drive sales.
- Participate in ongoing training and development to enhance product knowledge and sales skills.
- Passionate and open-minded individual with excellent communication skills.
- Ability to self-learn and self-develop in a fast-paced environment.
- Proficient with digital technology and familiar with Apple products.
- Excellent written and verbal communication skills.
A competitive base rate plus commissions, with total potential earnings ranging from $45,000 to $110,000 annually.