Customer Engagement Specialist

1 month ago


Palo Alto, California, United States Home Depot Full time

About Us

Home Depot is a leading home improvement retailer with a commitment to providing excellent customer service and supporting local communities.

Salary:$50,000 - $70,000 per year

Job Summary

We are seeking a Customer Engagement Specialist to join our team at Home Depot. In this role, you will be responsible for developing strong relationships with customers and driving sales growth through effective engagement and support.

Duties and Responsibilities

  • Customer Engagement: Build strong relationships with customers through active listening, empathy, and personalized support.
  • Sales Growth: Drive sales growth by identifying opportunities to upsell and cross-sell products and services.
  • Product Knowledge: Develop deep knowledge of products and services to provide expert advice and recommendations to customers.

Requirements

To succeed in this role, you will need a bachelor's degree in a related field and 2-3 years of customer-facing experience. We are looking for individuals who are passionate about delivering exceptional customer experiences and driving business results.



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