Customer Support Associate

3 weeks ago


Rockford, Illinois, United States Wolter, Inc. Full time

About this Opportunity:

Wolter, Inc. is seeking a highly motivated and organized Individual to fill the role of Customer Support Associate. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customers receive the necessary parts in a timely manner.

Responsibilities:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Filling customer and internal requests for parts
  • Placing requisitions for parts as needed
  • Assisting technicians with their parts needs
  • Pulling parts from stock to fill orders
  • Preparing parts quotes for outside customers
  • Completing parts quotes for service jobs
  • Assisting walk-in customers with their parts needs

Requirements:

  • Demonstrated customer service orientation
  • Excellent communication skills
  • Good computer proficiency
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary range: $48,000 - $58,000 per year
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including medical, dental, and vision insurance

Estimated Salary:$53,000 per year.



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