Technology Product Manager

4 weeks ago

Mount Laurel, New Jersey, United States Holman Inc Full time

Holman Inc is a global leader in the automotive services industry, driven by a strong commitment to its core values and principles. We are seeking a highly skilled Technology Product Manager to join our team and drive innovation in our Salesforce platform.

The ideal candidate will have a deep understanding of Salesforce and its capabilities, as well as experience in product management and leadership. They will be responsible for developing a comprehensive product roadmap, prioritizing features and enhancements based on market trends, user feedback, and business priorities.

The Technology Product Manager will work closely with cross-functional teams, including engineering, design, and marketing, to ensure smooth product development, launch, and post-launch support. They will also be responsible for fostering strong partnerships with internal and external stakeholders to understand their needs and gather feedback.

Key responsibilities will include:

  • Developing a deep understanding of the users, current platform features, and the domain
  • Discovering, defining, and validating problems presented by user insights, stakeholder priorities, and organizational needs
  • Ideating simple, creative solutions for functionality needed to move business objectives forward
  • Developing and maintaining a comprehensive product roadmap, prioritizing features and enhancements based on market trends, user feedback, and business priorities
  • Building a clear vision and scope documentation, defining minimum viable product, and identifying trade-offs between feature set and time to market
  • Partnering with Business Analysts and UX Designers to document use cases, workflows, wireframes, design requirements, and other materials needed to support product creation and refinement
  • Collaborating with Business Analysts to translate product requirements into Epics, User Stories, and building a shared understanding with the technical and support teams
  • Defining product goals and metrics for the platforms supported
  • Being the voice of the users, advocating for user-focused improvements and experiences
  • Collaborating with clear communication and a positive, results-oriented approach with internal teams and departments
  • Coordinating with product peers and their teams to share learnings and ensure quality cross-platform experience
  • Providing input and leading improvement of product team organizational procedures and processes
  • Coaching teams to encourage a growth and innovation mindset, ensuring the team is learning and implementing product management best practices
  • Setting clear objectives and expectations for the scrum teams and ensuring they have the necessary resources and tools to excel in their roles
  • Monitoring the progress of ongoing projects, identifying potential roadblocks, and taking corrective actions to keep projects on track
  • Fostering strong partnerships with engineering, design, marketing, and other relevant teams to ensure smooth product development, launch, and post-launch support
  • Coordinating efforts between different teams to address dependencies and maximize efficiency in the product development process
  • Engaging with internal and external stakeholders to understand their needs, gather feedback, and communicate product plans and updates effectively
  • Managing expectations and providing regular updates on product development progress, milestones, and potential changes in scope
  • Establishing key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement
  • Analyzing product performance data and user feedback to drive data-driven decisions for product enhancements and future iterations

We offer a competitive salary and benefits package, including health, vision, dental, life, and disability insurance, as well as a 401(k) plan with company match. Our time off benefits include paid time off, paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

At Holman Inc, we are committed to providing a rewarding career and better life for our employees and their families. We exist to provide exceptional service and support to our customers, and we are seeking talented individuals who share our values and commitment to excellence.

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