Shift Manager

4 weeks ago


Rio Grande, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly skilled and motivated Shift Manager to join our team at Summerwood Master. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Customer Satisfaction/Product Quality
    • Maintain fast, accurate service and ensure products meet company quality standards.
    • Conduct periodic food safety audits to ensure compliance with company standards.
    • Provide ongoing coaching and feedback to crew on customer service, product quality, and speed of service.
  • Financial
    • Assist with day-to-day cash procedures, including bank deposits, making change, and verifying drawers.
  • Operations
    • Conduct daily inventory and complete shift-to-shift food safety audits.
    • Review facility and equipment readiness to ensure optimal performance.
    • Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
    • Monitor speed with service (SWS) performance and resolve bottlenecks to achieve SWS goals.
    • In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
  • Human Resources
    • Provide ongoing coaching and feedback for crew employees.
    • Provide hands-on training for crew in Learning Zone.
Requirements

To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be knowledgeable about food safety and quality standards, as well as have experience in customer service and team management.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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