Medical Receptionist
1 day ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at UnitedHealth Group. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:- Greet patients and conduct check-in process
- Collect and verify demographic information
- Load or update insurance information
- Verify eligibility and flag appointments
- Scan insurance cards and collect co-payments
- Post payments and provide system-generated receipts
- Schedule appointments and use call processing to take messages
- Monitor daily reminder call logs and conduct outreach to patients
- Scan and index documents into the EHR
- Close payment batches and balance according to ProHealth cash control procedures
- High School Diploma or GED
- 1+ year of receptionist experience
- 1+ year of customer service experience
- Proficient in Microsoft Office
- Ability to travel 10% of the time within 30 miles of territory assigned
- Experience working with an electronic health record
- Knowledge of medical terminology
- Office Administrative / Receptionist / Clerical experience in a medical environment
- Customer Service experience in retail, hospitality, etc.
- Knowledge of ICD-10 and CPT coding
We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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