Bilingual Operations Manager
1 week ago
We are seeking a highly skilled and experienced Bilingual Manager to oversee the day-to-day operations of our E-Commerce Distribution Center. The successful candidate will be responsible for managing a large team of employees, ensuring efficient and effective operations, and maintaining a safe and productive work environment.
Key Responsibilities- Manage and oversee all aspects of E-commerce operations, including production, facilities, systems, logistics, materials, health and safety, and employment functions.
- Plan and coordinate daily activities, assign work to direct reports, and provide guidance and leadership to ensure daily workload is completed in a timely and efficient manner.
- Monitor and analyze E-commerce operations to identify areas for improvement and implement changes to increase efficiency and effectiveness.
- Ensure accurate and rapid movement and processing of merchandise, as well as accurate inventory of every product line in the Distribution Center.
- Handle scheduling, time card adjustments, and financial reporting for the E-commerce operations, and prepare production reports.
- Provide proper follow-through of all procedures and processes related to E-Commerce, while maintaining a good flow of communication with management and all personnel.
- Minimum three (3) years direct experience managing a large size employee-based population in a production, assembly, or in a fast-paced, high-volume distribution center environment with a high degree of responsibility.
- Experience in and solid understanding of Process Management, Inventory Control, and Quality Assurance in a production environment.
- Bilingual (English/Spanish) is a plus.
- Prior experience in retail E-Commerce Fulfillment/Distribution is a plus.
- Proficient computer skills in Microsoft Office products, including Word, Excel, and Outlook, and the ability to learn proprietary programs.
- Proven experience working with all levels of employees and management, and ability to garner the loyalty and trust of direct reports.
- Effective time management and conflict management.
- Dependable team player willing to do what it takes to get the job done and flexible in scheduling based on business needs.
The successful candidate will be required to work in a warehouse environment setting with physical demands that include continuous standing, walking, sitting, use of hands and fingers, grasping, reaching, climbing or balancing, stooping, bending, kneeling, squatting, stretching, crouching, crawling, pulling, pushing, working and reaching overhead, using ladders or lifts, using material handling equipment, radio-frequency (RF) scanners, and frequently lifting and/or moving up to 50 pounds or more.
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Operations Manager
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Customer Service Manager
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