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Customer Service Manager

2 months ago

Hampstead, Maryland, United States Public Storage Full time
{"title": "Customer Service Manager", "content": "Job Summary

We are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our storage facilities.

Key Responsibilities
  • Assess customer storage needs and provide personalized solutions
  • Conduct daily storage unit inspections to ensure inventory and availability
  • Audit cash drawers and make bank deposits
  • Provide excellent customer service and respond to customer inquiries
  • Collaborate with colleagues to achieve business objectives
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a retail or sales environment
  • Ability to lift up to 35 pounds and work in a fast-paced environment
  • Valid driver's license and reliable transportation
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
", "lang_code": "en"}