Technical Support Specialist
4 weeks ago
Job Title: Deskside Support Analyst
Company: Bell Techlogix
Job Summary:
We are seeking a highly skilled and experienced Deskside Support Analyst to join our team at Bell Techlogix. As a Deskside Support Analyst, you will be responsible for providing advanced technical support and maintenance services to our customers. This includes performing routine and advanced computer hardware and software installations, maintenance tasks, troubleshooting, and repairs of computer systems and peripheral equipment.
Key Responsibilities:
- Perform routine and advanced computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
- Provide technical support to customers on operational and maintenance aspects of system equipment and serve as the customer contact.
- Escalate problems and issues to a higher level of support as needed.
- Process timely and accurate information to ensure compliance with vendor warranty requirements.
- Maintain the highest level of customer satisfaction by resolving all tangible problems and concerns.
- Adhere to client policies and procedures while maintaining the integrity of the customer's data.
- Maintain and update work order tickets in client's ITSM tool.
- Coordinate across multiple departments/vendors to provide support.
- Represent Bell Techlogix in a professional and businesslike manner and communicate effectively with customers and associates.
- Interact with the customer when responding to technical questions or requests for information.
- Train less experienced technicians.
- Maintain regular attendance.
- Other duties as assigned by management.
Requirements:
- Must have a high school diploma or equivalent; College degree in a related field is preferred.
- 2-5 years of technical or related experience is preferred. Relevant education may substitute technical experience.
- Working knowledge and hands-on experience supporting handheld devices and/or mobile devices.
- Working knowledge of client's hardware platforms.
- Working knowledge of client's software and user base.
- Working knowledge of AD and SCCM (or similar software).
- Working knowledge of various versions of Microsoft operating systems.
- Working knowledge of various versions of Microsoft Office Suites.
- Knowledge of industry quality standards.
- Original Equipment Manufacturer (OEM) certifications obtained to perform warranty repairs, as required.
- Client-required certifications, if needed.
Abilities and Skills:
- Ability to travel to Bell Techlogix or client site locations; overnight stays required on some occasions.
- Strong verbal and written communication skills.
- Ability to explain product material to a variety of audiences.
- Ability to work independently and as a member of a team.
- Effective interpersonal skills.
- Attention to detail, excellent organizational skills, and must possess solid customer service skills.
- Maintain a professional dress code and general appearance.
Physical, Mental Requirements and Work Environment:
- Must be able to lift and carry at least 75 lbs.
- Must be able to stand for long periods of time.
- Must be able to walk for long distances.
- Must be able to sit at a computer for long periods of time.
- Must be able to work in a fast-paced environment.
- Manual dexterity to use keyboard to input information.
Equipment Used:
- Computer
- Phone
- Company vehicle, if provided.
Conditions of Employment:
- Must pass pre-employment, post offer background check and drug screen.
- Must maintain required certification levels.
- Must maintain valid driver's license.
- Must have reliable vehicle and maintain proper insurance while employed.
- Must maintain required security clearance, as needed.
Equal Opportunity Employer - Disability & Veteran
-
Technical Support Specialist
1 month ago
Hopkinsville, Kentucky, United States Bell Techlogix Full timeJob SummaryAt Bell Techlogix, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing advanced technical support to our customers, including system hardware, parts management, software, and PCs.Key Responsibilities Perform routine and advanced computer hardware and...
-
Community Support Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Wyndy LLC Full timeThe Community Support Specialist at Wyndy LLC plays a vital role in fostering a positive and inclusive community environment, promoting independent living, and connecting individuals with necessary resources and services.Key responsibilities include collaborating with various professionals and organizations to ensure the well-being and overall satisfaction...
-
Safety and Health Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Cabot Full timeYour Role at Cabot:Cabot Corporation is seeking a skilled Safety and Health Specialist to join our team at our Hopkinsville, KY manufacturing plant.This role will provide technical expertise to department and site managers in a wide range of safety and health disciplines, including implementation of safety and health programs, analysis and evaluation of...
-
Caregiver Support Specialist
2 weeks ago
Hopkinsville, Kentucky, United States Evergreen Life Services Full timeJob Summary: We are seeking a compassionate and dedicated Direct Support Professional to join our team at Evergreen Life Services.Key Responsibilities:Provide direct care and support to individuals with disabilities.Assist with daily living activities such as bathing, dressing, and meal preparation.Administer medications and monitor health...
-
Caring Support Specialist
2 weeks ago
Hopkinsville, Kentucky, United States Evergreen Life Services Full timeAt Evergreen Life Services, we are seeking a compassionate and dedicated Direct Support Professional to join our team. As a key member of our interdisciplinary team, you will provide direct care and support to individuals with disabilities, promoting their independence and overall well-being. Your responsibilities will include assisting with daily living...
-
Mental Health Care Specialist
4 weeks ago
Hopkinsville, Kentucky, United States DirectEmployers Full timeAt DirectEmployers, we're dedicated to delivering exceptional patient care, and we're seeking a talented Mental Health Care Specialist to join our team.About Our TeamOur Behavioral Health Unit is a dynamic and compassionate environment where our staff are dedicated to providing the highest level of care to our patients. As a Mental Health Care Specialist,...
-
Production Control Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Toyota Boshoku Full timeJob Summary:We are seeking a highly skilled Production Control Specialist to join our team at Toyota Boshoku America. This role is responsible for assisting with all functions of the Production Control department, including overseeing new program launch activities and assisting with scheduling, forecasting, kanban system, and planning.Key...
-
Laundry Specialist
1 month ago
Hopkinsville, Kentucky, United States Aramark Full timeAramark **Job Summary** As a Laundry Specialist at Aramark, you will be responsible for receiving and sorting soiled linen into designated classifications. You will also operate flatwork ironers, small piece folders, and fold linen according to predetermined standards. Your goal will be to ensure that linens meet the quality expectations designated by...
-
Press Maintenance Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Metalsa Full timeJob Summary:As a Press Maintenance Technician at Metalsa, you will play a critical role in ensuring the smooth operation of our facilities and production machinery. Your responsibilities will include hands-on repair work, contributing to innovative maintenance programs, and actively participating in training initiatives.Key Responsibilities:- Perform repairs...
-
Certified Registered Nurse Anesthetist-PRN
7 days ago
Hopkinsville, Kentucky, United States Jennie Stuart Health Full timeAnesthesia Nurse Specialist PRN - Jennie Stuart HealthJob Summary:The Anesthesia Nurse Specialist PRN administers general, regional, and monitored anesthesia care for scheduled and emergency surgical and obstetrical procedures and performs anesthetic-related procedures. The Anesthesia Nurse Specialist evaluates, formulates, and carries out an anesthesia care...
-
Nurse Specialist
4 weeks ago
Hopkinsville, Kentucky, United States DaVita Full timeDaVita Dialysis Nurse Job DescriptionDaVita is seeking a skilled Nurse to provide exceptional care to patients with end-stage renal failure or chronic kidney disease in an outpatient dialysis setting. As a Nurse, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.Key Responsibilities: Provide...
-
Certified Medication Technician
1 month ago
Hopkinsville, Kentucky, United States Hopkinsville- Christian Care Communities Full timeJob SummaryWe are seeking a highly skilled and compassionate Certified Medication Technician to join our team at Hopkinsville-Christian Care Communities. As a Medication Administration Specialist, you will play a vital role in ensuring the health and well-being of our residents by accurately administering medications and documenting their effectiveness.Key...
-
Nurse Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Universal Health Services Full timeCumberland Hall Hospital provides a safe space for healing, offering comprehensive benefits for the Registered Nurse (RN) position, including a challenging and rewarding work environment, competitive compensation, and a $15,000 sign-on bonus.As a Registered Nurse at Cumberland Hall, you will have the opportunity to work with a diverse patient population,...
-
Nurse Care Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Christian Care Communities Full timeRegistered Nurse OpportunityWe are seeking a dedicated and compassionate Registered Nurse to join our team at Christian Care Communities. As a Registered Nurse, you will be responsible for providing high-quality patient care and working collaboratively with our interdisciplinary team to promote the health and well-being of our residents.Key...
-
Nurse Care Specialist
1 month ago
Hopkinsville, Kentucky, United States Hopkinsville- Christian Care Communities Full timeJob SummaryWe are seeking a skilled Registered Nurse to join our team at Christian Care Communities in Hopkinsville, KY.The successful candidate will provide high-quality patient care, work collaboratively with our interdisciplinary team, and contribute to a culture of compassion and excellence.Key Responsibilities:Provide direct nursing care to residents,...
-
Nurse Care Specialist
4 weeks ago
Hopkinsville, Kentucky, United States DaVita Full timeAbout the Role:We are seeking a skilled Nurse to join our team at DaVita, a clinical leader in the dialysis industry. As a Nurse, you will play a vital role in delivering high-quality patient care in an outpatient dialysis setting.Key Responsibilities:Provide compassionate and empathetic care to patients with end-stage renal disease or chronic kidney...
-
Dental Care Specialist
1 month ago
Hopkinsville, Kentucky, United States Big Smiles Full timeMake a Difference in the Lives of Underserved ChildrenKentucky Big Smiles is seeking a dedicated and compassionate Dentist to join our team in providing high-quality dental care to children in need. As a School-Based Dentist, you will have the opportunity to work in a unique and rewarding environment, making a positive impact on the lives of our young...
-
Commercial Cleaning Specialist
1 month ago
Hopkinsville, Kentucky, United States SUPERIOR CLEANING OF MURRAY LLC Full timeJob OverviewAt Superior Cleaning of Murray, LLC, we are seeking a highly skilled and detail-oriented Cleaner to join our team. As a Cleaner, you will play a vital role in maintaining the highest standards of cleanliness in commercial settings.Key Responsibilities• Perform a variety of cleaning tasks in accordance with our company's standards and...
-
Travel Nurse RN PCU Specialist
1 month ago
Hopkinsville, Kentucky, United States Vibra Travels Full timeTravel Nurse RN PCU Job OpportunityVibra Travels is seeking a skilled travel nurse RN to fill a PCU - Progressive Care Unit position in Hopkinsville, Kentucky.Job RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelVibra Travels offers a range of benefits to its...
-
Instrumentation and Controls Specialist
4 weeks ago
Hopkinsville, Kentucky, United States Ascend Elements Full timeJob OverviewAscend Elements is a pioneering company in the production of lithium-ion battery materials, utilizing a clean and sustainable supply chain based on recycled feedstock. Its patented Hydro-to-Cathode technology directly synthesizes new cathode materials from spent lithium-ion cells, offering improved performance, reduced cost, and lower greenhouse...