Control Panel Technical Support Specialist

4 weeks ago


Detroit Lakes, Minnesota, United States SJE Inc. Full time
Join SJE Inc. as a Control Panel Technical Support Specialist and be part of a team that has been a leader in the water and wastewater industry since 1975.

**About the Role**

As a Control Panel Technical Support Specialist, you will provide exceptional customer support by answering technical questions and processing orders for electrical control panels that help control and monitor water resources. You will work in our office located in Detroit Lakes, MN, and be responsible for assisting customers via phone or email, troubleshooting electrical control panels, and maintaining customer contact and case records.

**Key Responsibilities**

• Provide technical support to customers via phone or email
• Process orders and create Bill of Materials and electrical schematics
• Maintain customer contact and case records using incident tracking software
• Troubleshoot electrical control panels and provide solutions to customers
• Collaborate with the team to ensure excellent customer service

**Requirements**

• High school diploma and familiarity with SJE products
• Excellent communication and technical skills
• Ability to work in a team environment and provide exceptional customer service
• Familiarity with AutoCad Electrical or building control panels is beneficial

**What We Offer**

We offer a competitive salary, comprehensive benefits package, opportunities for career advancement, and a comprehensive corporate training program. You will also have access to our 401(k) plan and up to 23 paid days off during your first year. If you are passionate about providing exceptional customer support and are looking for a challenging role in a dynamic industry, apply now

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