Patient Service Representative

1 month ago


Tacoma, Washington, United States Olympic Sports & Spine Full time
Job Title: Patient Service Representative

Olympic Sports & Spine is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring seamless scheduling, and maintaining accurate records.

Key Responsibilities:
  • Manage patient scheduling, including phone calls, appointments, and follow-ups
  • Verify insurance coverage and obtain necessary authorizations
  • Collect and process patient information, including demographic and billing data
  • Communicate effectively with patients, staff, and referral sources
  • Perform daily operating functions, including scanning documents and maintaining charts
  • Collaborate with billing and treating staff to resolve patient matters
Requirements:
  • High school graduation or equivalent
  • Two years of experience in a related position or equivalent education/experience
  • Knowledge of insurance verification processes and computer programs
  • Effective communication and organizational skills
Benefits:

Olympic Sports & Spine is an equal opportunity employer and values diversity. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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