Business Systems Analyst
1 week ago
About Newrez: Newrez is committed to delivering outstanding support across various default departments, including Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure.
Key Responsibilities:
- Enhance the effectiveness of critical business workflow applications such as Black Knight LoanSphere and Tableau.
- Evaluate system settings and current business protocols.
- Devise and execute solutions that encompass workflow modifications and automation.
- Articulate technical concepts effectively to both technical and non-technical stakeholders.
Reporting Structure:
- No direct reports.
Main Duties:
- Work collaboratively with business units, IT partners, and external vendors to maximize system efficiency.
- Generate reports and provide ad hoc data support for business units.
- Identify system improvements to enhance operational processes.
- Prioritize projects and facilitate meetings with management.
- Develop process maps and procedures for various default-related tasks.
- Serve as a subject matter expert for system troubleshooting.
- Oversee continuous enhancements of automation for default workflows.
Education and Experience:
- Bachelor's Degree in a technical, quantitative, or analytical field is preferred.
- Minimum of 1 year of experience in mortgage or default servicing is preferred.
Skills and Competencies:
- Strong analytical abilities and effective business communication skills.
- Detail-oriented with the capacity to manage multiple tasks and work under pressure.
- Proficient in Excel, Microsoft SQL, and data manipulation tools.
- Quick learner capable of thriving in a dynamic environment.
- Experience with Tableau, BlackKnight LoanSphere, Python, Visio, and process documentation is advantageous.
Employee Benefits:
• 15 Paid Time Off (PTO) days, increasing to 18 after the first anniversary
• 9 Paid Holidays
• Employee Engagement Activities
Company Benefits:
• Comprehensive Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) Plan with company match, Employee Assistance Program
• Performance-based Incentives, Pet Insurance
• Opportunities for Advancement
Newrez NOW:
Our Corporate Social Responsibility initiative, Newrez NOW, promotes community involvement through volunteering and philanthropy.
• 1 Volunteer Time Off (VTO) day for participation in volunteer activities
• Employee Matching Gifts Program: Matches employee donations to nonprofits up to $1,000
• Newrez Grants Program: Provides resources for employee donations and volunteering opportunities
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