Customer Service Representative

17 hours ago


La Salle, United States Circle K Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions, handle cash and credit sales, and maintain a clean and organized store environment.
  • Upsell and cross-sell products to customers, promoting our services and increasing sales.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Participate in ongoing training and development to improve sales and customer service skills.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Physical ability to stand for long periods, lift up to 30 pounds, and bend/reach as needed.

What We Offer:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and a fun, dynamic work environment.
  • Discounts on Circle K products and services.

Equal Opportunity Employer:

Circle K is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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