Nurse Team Coordinator

5 days ago

Lewiston, Maine, United States Central Maine Medical Center Full time

Position Summary:

The Team Leader plays a vital role in the management and coordination of patient care provided by the patient care team members at Central Maine Medical Center. Reporting to the Nurse Leader, this position has shift responsibility for overseeing the delivery of care to patients and ensuring that their needs are met in a timely and effective manner.

The Team Leader is responsible for delegating and overseeing functions performed by the following team members: Registered Nurses, Certified Nursing Assistants, Patient Service Associates, and Health Unit Coordinators. They collaborate with Case Management to ensure that patient discharge needs are met in a timely manner and work closely with the Nursing Supervisor to ensure timely patient flow and communicate any risks to the organization.

The Team Leader participates in planning, administering, and evaluating the operation of their assigned unit, on their assigned shift. They are responsible for actively supporting the achievement of departmental level expected Quality, Financial, Customer Service, Throughput, and People results.

In addition, the Team Leader ensures that staff follow policies and procedures, evidence-based practice, American Nurses Association Standards of Practice and Code of Ethics, regulatory agencies, and the Maine Nurse Practice Act.

Key Responsibilities:

  • Makes assignments and delegates care assignments according to knowledge and skills of team members and needs of the patients.
  • Coaches staff to deliver competent nursing care to assigned patients.
  • Provides immediate "troubleshooting" for patient care issues and follow-up as indicated.
  • Facilitates teamwork among all clinicians associated with patient care to expedite patient progress toward goal achievement and timely and appropriate discharge.
  • Provides evaluation and collaboration of patient care delivery to achieve patient outcome goals and timely discharge.
  • Consistently role models professional nursing practice and behavior.
  • Promotes harmony in the work setting.
  • Monitors patient care delivery and unit processes for quality improvement opportunities and goals.
  • Effectively communicates process changes.
  • Identifies, addresses real-time, and communicates to NL existing barriers impacting departmental culture of safety.
  • Addresses variations in clinical or behavioral performance real-time and informs NL or House Supervisor as appropriate.
  • Reports any risk or quality improvement issues in a timely manner.
  • Uses the acuity system to maintain staff productivity resulting in meeting the Worked Hours Per Unit of Service (WHPUOS) targets set through benchmarks.
  • Assumes a patient care assignment when the number and mix of patients and unit staff permit.
  • Contributes to the completion of Team member 90-day and annual performance evaluations.
  • Monitors and provides feedback to NL on team member performance improvement plan/progress.
  • In conjunction with the NL, the Team Leader assists in the development of long and short-term goals for their department, promoting quality care and optimal patient outcomes in a fiscally responsible manner.

Requirements:

  • Licensed Maine RN.
  • Bachelor's in Nursing preferred, or Bachelor's candidate within 18 months of appointment.
  • 2 years current related hospital experience.
  • Works well in dynamic and fast-paced environment.
  • Positive communication skills.
  • Positive role model.
  • Customer service skills.
  • Current BLS.

Preferred Attributes:

  • Specialty/Leadership certification.
  • Experience with a patient population where team lead will be done is preferred.

Physical Requirements:

Employees in this position may be exposed to blood, body fluids, and/or airborne pathogens and are required to wear personal protective equipment. Employees in this position must be able to push, pull, lift, carry, turn, crouch, and bend as necessary to complete nursing care tasks.

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