RMA Lab Technician
2 weeks ago
About Creative Electronics
Creative Electronics and Software (CES) stands at the forefront of electronic component manufacturing, specializing in design and production services across diverse sectors. Our reputation is built on a foundation of quality and unwavering customer satisfaction.
We are seeking a proficient Lab Technician RMA to become a vital part of our team. This position demands a comprehensive understanding of electronics, manufacturing processes, and troubleshooting techniques.
Primary Duties:
- Optimize the Return Merchandise Authorization (RMA) workflow
- Work collaboratively with multiple departments to ensure prompt resolution of RMA inquiries
- Examine RMA challenges to detect patterns and propose enhancements
- Repair malfunctioning equipment and resolve electro-mechanical issues
- Interpret electrical schematics and mechanical diagrams
- Convey findings to appropriate departments
- Manage transactions within the ERP system
- Provide repair cost estimates for RMA items
Qualifications:
- Associate degree in electrical engineering or equivalent practical experience
- Proficiency in surface mount and through-hole soldering techniques
- Understanding of electronics troubleshooting and electrical testing protocols
- Strong computer literacy and effective communication skills
- Detail-oriented with the capability to work autonomously or as part of a team
- Hands-on experience with component-level repairs
Perks:
- 401(k) plan with a generous matching contribution
- Comprehensive health, dental, and vision insurance
- Life insurance and disability coverage
- Paid time off
Compensation will be commensurate with experience and skills. CES is an equal opportunity employer dedicated to fostering diversity in the workplace.
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