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Seasonal Part-Time Shelter Monitor

2 months ago

Arlington, Virginia, United States PathForward Full time
Job Summary

We are seeking a Seasonal Part-Time Shelter Monitor to join our team at PathForward. As a key member of our staff, you will play a vital role in ensuring the safety and security of our shelter residents and staff.

Job Description

The Seasonal Shelter Monitor is responsible for monitoring the activities of residents and ensuring compliance with program rules and expectations during Hypothermia season. This part-time, seasonal position requires weekend shifts and attendance at mandatory onboarding training.

Key Responsibilities
  • Ensure a safe and secure facility and program 24/7.
  • Monitor and direct program activities efficiently.
  • Ensure resident compliance with agency policy and rules.
  • Encourage successful completion of Individual Housing Plans (IHPs).
  • Monitor residential areas and interact with residents.
  • Assist residents with issues and problem-solving.
  • Monitor medication and consumption logs.
  • Consult with supervisors regarding resident needs and behavior.
  • Conduct searches for contraband and follow protocols.
  • Supervise program activities and other programming.
  • Attend staff meetings and trainings.
  • Maintain visitor protocol and log procedures.
  • Follow critical incident protocol and documentation.
  • Maintain accurate records of events and incidents.
  • Collect data using the HMIS database.
  • Conduct facility inspections and CCTV monitoring.
  • Enforce fire drills and safety protocols.
  • Answer phone calls and route messages.
  • Receive and secure donations.
Qualifications and Skills
  • Ability to work with persons with serious mental illness and/or substance addiction.
  • Ability to prepare written reports.
  • Ability to monitor and direct program activities efficiently.
  • Ability to ensure safety and security of program operations.
  • Proficient knowledge of Microsoft Word, Excel, and similar software.
  • Proficient knowledge of Homeless Management Information System databases.
  • Ability to communicate in both Spanish and English preferred.
  • Demonstrated ability to exercise good judgment.
  • Consistently treat all clients and staff with respect.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and organizational skills.
  • Reliable and dependable, able to handle multiple tasks and deadlines.
  • Valid driver's license.
Experience and Education Requirements
  • Bachelor's degree in Human Services or related field preferred.
  • Minimum 2 years' experience in community-based social services or other related experience working with homeless adults, mentally ill, and/or substance abusers.
  • CPR/First Aid Certification must be acquired and maintained once employed.
Physical Requirements
  • Work is performed in a shelter.
  • Must be able to lift a minimum of 30 pounds.
  • Work is subject to frequent interruption.
  • Subject to work flexible hours, including weekends, overnights, evenings, and holidays.

Subject to work in a variety of weather conditions.