Network Monitoring Specialist

3 hours ago

Arlington, Virginia, United States General Dynamics Full time
Job Title: Intercept Monitor

Join General Dynamics Information Technology (GDIT) as an Intercept Monitor and contribute to the advancement of our clients' missions by applying the latest technologies in enterprise IT. As a key member of our team, you will help our clients overcome evolving demands and missions by owning the opportunity to accelerate digital modernization.

About the Role:

As an Intercept Monitor, you will be responsible for providing 24/7 real-time monitoring of networks utilizing customer-provided tools and dashboards. You will monitor TR's that contain Interceptor devices and respond to any alarms. You will also utilize enterprise network monitoring tools to provide situational awareness and facilitate response to real-time alerts for the Service Restoral Team.

Key Responsibilities:
  • Monitor networks and respond to alarms in real-time
  • Utilize enterprise network monitoring tools to provide situational awareness
  • Facilitate response to real-time alerts for the Service Restoral Team
  • Responsible for monitoring, opening, assigning, updating, and closing tickets within the Service Now ticket system
  • Notify Manager on Duty (MOD) when an alert is detected and determined to be an incident
  • Provide effective situational awareness of event resolution status
  • Provides phone support
  • Supports the completion of technical tasks
  • Assists with the solutions to technical problems of limited scope
  • Assists with the coordination for new products, software, upgrades, and equipment
  • Assists with monitoring of the systems hardware and software and performs regular maintenance on all software and associated equipment
  • Supports the review, back up, and systems updates regularly, documenting changes and systems operation
  • Assists with the monitoring and support of a variety of security measures and standards for all computer software and hardware
  • Assists with documentation for processes and procedure related to computer systems and operations
Requirements:
  • Active Secret Clearance
  • Bachelor's degree in business administration or a related business discipline, or the equivalent combination of education, professional training, or work experience
  • 2+ years of directly related experience in network monitoring and administration
  • Active Security +CE or DoD 8140 Certification (formerly 8570)
  • Basic knowledge of relevant laws and regulations governing facilities security
  • Effective administrative and organizational skills
  • Effective communication skills
Preferred Skills:
  • Familiar with Network Monitoring Tools (i.e. NetCool)
  • 2 years of related experience in facility or industrial security administration, preferably in the government contracting industry
About GDIT:

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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