Animal Foster Care Specialist

1 week ago

Arlington, Virginia, United States Animal Welfare League of Arlington Virginia, Inc Full time

Foster Program Overview

The Animal Welfare League of Arlington Virginia, Inc is seeking a dedicated and compassionate individual to fill the role of Foster Program Coordinator. This position plays a pivotal role in advancing the League's mission by overseeing the Kitten College, Cat, Dog and Small Companion Animal foster and transfer programs.

Key Responsibilities

  • Foster Family Recruitment & Support
  • Recruit, supervise, and motivate foster caregivers by actively engaging foster families to ensure a supportive and positive experience.
  • Collaborate with your supervisor and colleagues to improve foster processes, protocols, and family support, focusing on effective communication, training, and inclusion.
  • Work closely within department to create best pathway for animals in our care
  • Regularly appreciate and support foster families by offering respectful guidance and opportunities to contribute through ongoing communication.
  • Promote teamwork, customer service, and excellence by fostering a strong commitment to consistent standards and continuous improvement within the foster program.
  • Provide timely support to foster families by ensuring they receive the information, assistance, and tools needed to succeed.
  • Communicate compassionately about sensitive topics, such as medical treatments and euthanasia, providing foster families with support during difficult situations.
  • Keep foster families informed by regularly updating them on program changes, challenges, policies, and protocols.
  • Monitor the health (needed vaccines, surgeries, etc) and behavior of foster animals, coordinating necessary actions with medical, behavior, adoptions, and animal control teams.
  • Cultivate relationships with partner shelters and rescues, continually seeking innovative ways to assist animals in need.
  • Build a network of transfer partners to ensure optimal outcomes for shelter animals and prevent overcapacity in the shelter.
  • Follow all AWLA policies and procedures to ensure a consistent and safe working environment.
  • Prioritize safety by adhering to safety guidelines, modeling safe practices, and addressing any potential risks for staff, volunteers, shelter animals, and the public.
  • Promote the humane treatment of all animals under your care and encourage this behavior in others.

Requirements

  • General knowledge of animal behavior and care, or relevant qualifying work experience.
  • Experience working with various types of animals in a safe, responsible manner.
  • Experience in customer service and counseling, both in person and over the phone.
  • Experience with shelter databases (helpful but not required).
  • Experience and knowledge caring for neonate kittens and a variety of domestic animals.
  • Excellent customer service and listening skills, both in person and over the phone.
  • Commitment to positive reinforcement and fear-free handling and training methods for animals.
  • Ability to manage multiple projects, set priorities, and meet deadlines while balancing various responsibilities.
  • Strong problem-solving skills, with a creative, forward-thinking approach to challenges.
  • Strong computer literacy, including proficiency with Microsoft Office, Google Suite, and the ability to learn and use shelter databases.
  • Ability to handle confidential and sensitive information with discretion.
  • Flexible schedule with the ability to work evenings, weekends, holidays, non-standard hours, and overtime as needed.

Vaccination requirement:
Upon hire, employees will be required to receive rabies prophylaxis and tetanus vaccinations.

Benefits:
We offer comprehensive medical benefits, including dental and vision insurance. Employees accrue vacation and sick time separately, with 12 paid holidays and 3 floating holidays each year. After two years of employment, employees are eligible for a 7% retirement contribution from the organization. Additionally, we offer a salary bonus for proficiency in Arabic, Mandarin, Sign Language, Spanish, or Vietnamese. Employees also receive free pet adoptions, free pet vaccines, and other pet-related benefits.

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