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Director of Home Care Services

1 month ago

Tacoma, Washington, United States Happy Quest Home Care Full time
Director of Home Care Services

Happy Quest Home Care is a reputable and expanding home care agency committed to providing high-quality in-home care services. We are seeking a dedicated and experienced Director of Home Care Services to lead and manage our operations in Pierce County.

Key Responsibilities:
  • Client Intake: Efficiently and empathetically handle client inquiries, assess their care needs, and facilitate the intake process.
  • Caregiver Recruitment: Recruit, interview, and onboard new caregivers, ensuring they meet our high standards for quality care.
  • Payroll Management: Accurately manage caregiver payroll, ensuring timeliness and accuracy in payments.
  • Schedule Management: Develop and maintain effective scheduling systems to ensure client care needs are met efficiently.
  • Quality Assurance: Implement and maintain quality assurance programs to monitor and improve the quality of care delivered.
  • Compliance: Ensure compliance with all state and federal regulations governing home care services.
  • Team Leadership: Provide leadership and mentorship to the branch staff, fostering a positive and productive work environment.
  • Reporting: Generate regular reports on key performance metrics and provide updates to senior management.
Qualifications:

Competitive salary based on qualifications and experience. One-year salary review based on performance. Three-month probation period with the possibility of continued employment.

Happy Quest Home Care is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.