Field Service Engineer

1 week ago


Jacksonville, Florida, United States Serco Full time
Job Title: Field Service Engineer

Are you a skilled Field Service Engineer looking for a challenging opportunity to make a difference in the world of anti-terrorism force-protection systems? Serco is seeking a highly motivated and experienced professional to join our team as a Field Service Engineer.

About the Role:

As a Field Service Engineer, you will be responsible for installing, troubleshooting, and maintaining complex systems and equipment, including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, wide area alert, dispatch activities, and support for regional and emergency operation centers.

Key Responsibilities:
  • Install and maintain products/equipment, including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, wide area alert, dispatch activities, and support for regional and emergency operation centers.
  • Train employees, identify, analyze, and repair product failures, order and replace parts.
  • Determine and recommend which products or services best fit the customers' needs.
Requirements:
  • A high-school diploma/GED.
  • 3 years+ years' experience in the field (or Bachelor's degree with 1 year of experience in the field).
  • Residence in Jacksonville, FL area with the ability to travel to Guantanamo Bay, Cuba 50% of the time.
  • A United States passport.
  • Qualified candidate should have experience with access gates and associated hardware, software, systems and manufacturers including one of the following: Federal Signal, CCTV, FLIR, Lenel, Balanced Magnetic Switch, Card Readers, Access Control Logic, AMX.
About Serco:

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.



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