Network Support Specialist Role

1 week ago


Auburn, New Hampshire, United States C Squared Systems LLC Full time
Job Description Summary

The Technical Analyst I will be responsible for handling requests to the technical support team, coordinating communication between internal/external customers and other teams within the company to resolve technical issues.

Responsibilities include meeting goals and objectives defined by leadership, fielding requests in a professional and courteous manner within required response times, performing remote troubleshooting directly with the customer, internal teams, and vendors, logging and managing issues within various ticketing systems, and providing summary of work done upon completion of task.



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